Retail Experience Administrator (up to 12 month term)

Neepawa, MB
On-site
Posted Oct 17, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: High school
Posting language: English
Working hours: 38 hours per week

Job summary

Provide administrative support to lending teams by maintaining loan and business account files, ensuring documentation and security requirements are met, and processing registrations, discharges, and payments. Resolve routine loan account issues and collaborate with colleagues to support members’ financial needs and an efficient team environment.

Job details

What you’ll get to do: * Provide administrative support to the lending teams ensuring all files are complete and security is in place as required. This includes managing follow-up, processing registrations and discharges, and the set-up and maintenance of payments, among other duties. * Maintain loan files, business account files and related documentation while adhering to loan policy and security procedures * Resolve routine problems with members’ loan accounts referred by members or other branch staff * Maintain open communication and cooperation with other staff to ensure a friendly and efficient work environment * Act as a team player by contributing to team results through listening, spotting opportunities and partnering with other Stride team members to best meet our members’ financial needs * Continue to build a strong understanding of how Stride Credit Union assists in providing financial well-being to our members Who we are looking for: * You have a high school diploma or equivalent with 1-3 years within a financial institution or similar office environment. * You have a strong attention to detail. * You can manage multiple competing priorities, pivoting to the highest priority items. * You’re a strong team player, willing to do what it takes to help the team succeed. Why join Stride Credit Union? We offer an engaging work environment where creativity and autonomy are valued. You will receive a strong compensation package including a competitive salary, eligibility for bonuses and a matched pension plan. You will also receive additional benefits, such as: * Flexible work options * Extended health, dental and vision benefits * Employee banking benefits (including free chequing accounts, low interest credit card and bonus rates on deposit and lending products) * Opportunities for professional development and career growth If this sounds like something you are up for, we want to hear from you! Please submit your Resume by end of day Monday, October 26. Stride Credit Union is committed to employing a diverse workforce and encourages all qualified individuals to apply. If you require accommodation related to the materials or activities used throughout the selection process, please let us know. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

What you’ll do

Requirements

Applicants must have a high school diploma or equivalent and 1–3 years of experience in a financial institution or similar office environment. Strong attention to detail, the ability to manage competing priorities, and a collaborative team-oriented approach are required.