Warehouse & Parts Specialist

Job summary

Coordinate shipping, receiving, storage, inventory records, and warehouse organization, while safely handling equipment parts. Support customers by identifying parts, preparing quotations and orders, sourcing parts, and managing related documentation, returns, warranty claims, and scheduled phone coverage.

Job details

Warehouse & Parts Specialist Sherwood Park, Alberta | On-site Summit Search Group is partnering with an established equipment and parts supplier to recruit a Warehouse & Parts Specialist for its growing operation in Sherwood Park. This hands-on position combines warehouse operations, shipping and receiving, inventory management, and customer parts support. This is an opportunity for an organized, self-motivated individual to help establish a developing warehouse operation, take ownership of its day-to-day organization, and build their parts knowledge with support from an experienced team. Key Responsibilities Coordinate shipping and receiving, including unloading, verifying, staging and preparing customer orders. Safely operate forklifts and pallet jacks to move and store large equipment parts. Help establish and maintain an efficient layout for the warehouse and outdoor storage areas. Maintain accurate inventory records, conduct inventory counts and keep stock organized and accessible. Respond to customer inquiries by phone and email, identify required parts, prepare quotations and process orders. Source parts from manufacturers, create purchase orders and follow up on backorders. Prepare shipping and billing documentation and support returns, credits, warranty claims and core processing. Coordinate with the national parts team and provide scheduled afternoon coverage for the customer service phone line. Assist with additional parts duties, including hydraulic hose assembly, as required. Maintain a safe, clean and organized work environment. Qualifications 3+ years of relevant experience in warehouse operations, shipping and receiving, inventory management or parts. Forklift certification and practical experience operating forklifts and pallet jacks. Ability to safely lift and move items weighing up to approximately 65 lbs, using appropriate equipment for heavier components. Strong organizational skills, attention to detail and a proactive approach to managing competing priorities. Clear communication skills and a customer-focused approach to handling inquiries and recommending solutions. Confidence using Microsoft applications and computerized systems. Experience with inventory, ERP or parts systems is an asset. Experience with heavy equipment, industrial, truck or crushing equipment parts is an asset. Ability to work independently, collaborate with colleagues and adapt as the operation develops. This position is based on-site in Sherwood Park. Flexibility for occasional evening, weekend and on-call support is required. The successful candidate will receive training and support from an experienced parts team, have input into the organization of a developing warehouse, and have the opportunity to grow into broader parts and logistics responsibilities. If you enjoy hands-on work, take pride in keeping operations organized and want to develop your parts expertise, we encourage you to apply.

What you’ll do

Coordinate shipping, receiving, storage, inventory records, and warehouse organization, while safely handling equipment parts. Support customers by identifying parts, preparing quotations and orders, sourcing parts, and managing related documentation, returns, warranty claims, and scheduled phone coverage.

Requirements

Requires at least three years of relevant warehouse, shipping and receiving, inventory, or parts experience, along with forklift certification and practical forklift and pallet jack experience. Candidates should be organized, customer-focused, comfortable with Microsoft applications and computerized systems, able to lift up to approximately 65 pounds, and available for occasional evening, weekend, and on-call support.

Listed skills

• Customer service · Preferred
• Organization · Preferred
• Warehouse operations · Preferred
• Forklift operation · Preferred
• Communication · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Warehouse Operations
• Shipping And Receiving
• Inventory Management
• Forklift Operation
• Pallet Jack Operation
• Parts Identification
• Customer Service
• Quotation Preparation
• Order Processing
• Purchase Order Creation
• Inventory Systems
• Microsoft Applications
• Hydraulic Hose Assembly
• Organization
• Communication
• Safe Material Handling

Job areas

• Logistics
• Customer Service & Support
• Trades
• Transportation