Supervisor, Environmental Services - Environmental Services - Regular Part-Time 2026-18997 (2026-18997)

Job summary

Oversee day-to-day environmental services operations, including scheduling and assigning work, monitoring service quality, managing maintenance programs, and responding to customer concerns. Lead and train staff teams, manage resources and stakeholder communications, evaluate performance, resolve service issues, and implement contingency plans during crises.

Job details

Summary Of Duties The successful applicant will report to the Manager of Environmental Services and be responsible for day-to-day operations in the department. This individual ensures a clean, aseptic, and aesthetically pleasing environment and maintains programs and routines designed to ensure optimum environmental conditions in all areas. In support of this, he / she: Schedules, coordinates and assigns work routines and tasks, monitors work quality and progress, and follows up on completion. Manages daily activities related to preventative and routine environmental maintenance programs. Carries communication tools to respond to customer calls for services; investigates issues, and remedies problem situations. Manages and provides operational leadership and training to staff teams averaging 40 personnel, over a large geographical area. Deploys and utilizes human and supply resources effectively to achieve the desired objectives. Fosters positive and effective inter-departmental relations and stakeholder communications. Evaluates staff performance on an ongoing and annual basis. Implements innovative solutions to problems and corrects deficiencies in service quality. Implements the department’s contingency strategies that would ensure the provision of services during crisis situations. Qualifications/Skills Must have OHA certification in Environmental Services and a Community College diploma in a related field required. Three years of operational experience as an EVS Supervisor in a healthcare setting with well-rounded knowledge of all aspects of Environmental Services operations. Advanced abilities to lead and manage unionized staff. Experience in dealing with collective agreements and grievance processes. Exceptional customer service skills are absolutely essential. Proven ability in trouble-shooting and problem resolution. Good knowledge of hospital related infection prevention and control practices. Proficiency in balancing and managing multiple priorities and task assignments. Advanced technical knowledge & experience to inform sound judgement in decision-making Thorough knowledge of workplace health and safety obligations in areas such as WHMIS. Demonstrated ability in decision-making, problem solving, and working under pressure, especially during crisis and unusual situations

What you’ll do

Oversee day-to-day environmental services operations, including scheduling and assigning work, monitoring service quality, managing maintenance programs, and responding to customer concerns. Lead and train staff teams, manage resources and stakeholder communications, evaluate performance, resolve service issues, and implement contingency plans during crises.

Requirements

Requires OHA certification in Environmental Services, a community college diploma in a related field, and three years of experience as an Environmental Services Supervisor in a healthcare setting. Candidates must have experience leading unionized staff and handling collective agreements and grievances, along with strong customer service, problem-solving, infection control, safety, and prioritization skills.

Listed skills

• Staff Leadership · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Training · Preferred
• crisis management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Environmental Services Operations
• Staff Leadership
• Unionized Staff Management
• Work Scheduling
• Work Coordination
• Performance Evaluation
• Customer Service
• Problem Solving
• Infection Prevention and Control
• Workplace Health and Safety
• WHMIS
• Resource Management
• Training
• Collective Agreements
• Grievance Processes
• Crisis Management

Job areas

• Healthcare
• Management & Leadership
• Security & Safety
• Environmental & Sustainability

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