Senior Manager – Business Systems Transformation

Nisku, AB
On-site
Posted Sep 12, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Lead · 10+ years
Minimum education: Bachelor’s degree
Posting language: English
Working hours: 40 hours per week

Job summary

The Senior IT Manager will lead the governance, configuration, and implementation of the organization's business application ecosystem, including ERP and CRM platforms. They will serve as a strategic bridge between departments to ensure technology investments align with operational efficiency and financial goals.

Job details

Surepoint is currently seeking a Senior Manager – Business Systems Transformation to lead the governance, configuration, implementation, and continuous improvement of the organization’s business application ecosystem. Serving as the strategic bridge between Operations, Finance, Technology, and external software vendors, this role ensures all core enterprise applications align seamlessly with business processes and strategic goals. What You'll Be Doing Serve as the business lead for major software initiatives, driving the roadmap for technology modernization. Lead the end-to-end evaluation, vendor selection, and implementation of enterprise software applications. Partner with senior leadership to ensure all technology investments directly support operational efficiency, scalability, and financial strategy. Oversee the administration, security, configuration, and governance of core ERP and CRM platforms. Design, maintain, and optimize integrations across the application ecosystem to ensure smooth data flow and functional cohesion. Analyze cross-functional workflows to identify opportunities for process optimization, automation, and operational efficiency. Standardize data governance framework and manage Master Data Management (MDM) across systems to preserve data integrity. Support and expand the business intelligence (BI) and reporting ecosystem, enabling accurate financial, operational, and executive analytics. Manage software vendors, contract negotiations, service level agreements (SLAs), and external consulting partners. Direct user adoption strategies, change management protocols, training programs, and ongoing tier-2/tier-3 application support. Actively participate in the company's health and safety program. What You Need to Succeed Bachelor’s degree in Information Technology, Computer Science, Business Administration, Finance, or a related field. 8+ years of progressive experience in IT/Business Systems management, with at least 3+ years in a senior leadership or direct management capacity. Proven track record leading enterprise-grade ERP and CRM implementations and governance. Strong understanding of core financial processes (GL, AP/AR, revenue recognition, financial reporting) and how software systems mirror financial workflows. Demonstrated success managing complex, cross-functional software projects. Familiarity with modern middleware, APIs, and data integration platforms. Exceptional ability to translate complex technical jargon into clear, actionable business insights for non-technical stakeholders. Strong interpersonal skills and ability to work collaboratively with all levels of management and employees as well as cross functionally. Proudly Employee-Owned – Join the Surepoint PROS! At Surepoint, we’re more than just a place to work—we’re a team that thrives on performance, respect, ownership, and safety. As a proudly employee-owned and Indigenous-owned company, we are committed to fostering an inclusive, high-performance culture where every team member can grow, contribute, and succeed. Why Join Surepoint? Be an Owner: Through our Employee Share Ownership Plan (ESOP), every team member has the opportunity to share in our success. Live Our PROS Values: Performance – Show up, do your best, and work safe. Respect – Collaborate, communicate, and lift each other up. Ownership – Take pride in your work and our collective success. Safety – Protect yourself and your team, always. Comprehensive Benefits: Health, dental, vision, disability, life insurance, HCSA, EFAP, RRSP contributions. Career Growth: Development opportunities that support your success. Inclusive Culture: A diverse and respectful workplace with a strong commitment to Reconciliation and partnerships with Indigenous Peoples. Let’s build something great together. Join the Surepoint PROS today! Sincerely, Your Future Employer Thank you for your interest in Surepoint. Only those candidates selected for further consideration will be contacted. Journeyman electrician jobs, Electrician jobs, Industrial electrician jobs, Maintenance electrician jobs, Construction electrician jobs, Commercial electrician jobs, Electrical technician jobs, Electrical maintenance technician jobs, Electrical systems technician jobs, Power electrician jobs, Red Seal electrician jobs, Electrician apprentice jobs, Industrial electrician apprentice jobs, Maintenance electrician apprentice jobs, Construction electrician apprentice jobs, Commercial electrician apprentice jobs, Electrical technician apprentice jobs, Electrical maintenance apprentice jobs, Red Seal Electrician, Certified Electrician, Licensed Journeyman Electrician, Electrical Journeyman, Journeyman Electrician, Electrician Journeyperson, Electrical Journeyperson, Industrial Electrician, Red Seal Certified Electrician, Apprentice Electrician, Electrical Apprentice, Electrician Apprentice

What you’ll do

Requirements

Candidates must possess a bachelor's degree in a relevant field and at least 8 years of progressive experience in IT or business systems management. A proven track record in leading enterprise-grade software implementations and strong financial process knowledge is required.