Full-Time Sales Lead (West Edmonton Mall)

AB
On-site
Posted Oct 8, 2026
1 position

$19 / hour

Opens LinkedIn

Employment type: Full-time
Experience level: Mid-level · 2+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Not Applicable
Application method: Direct apply is available

Job summary

Lead sales initiatives and customer service while coaching associates to meet performance targets and maintain strong product knowledge. Oversee daily store operations, staffing, inventory, personnel processes, visual merchandising, reporting, and compliance with company policies and safety standards.

Job details

As a Swatch Sales Lead, you will report to the Store Manager and will assist in all day-to-day operations. Although your focus will be on sales initiatives, you also will coach sales associates to achieve their performance goals while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity. Starting base pay of $19.00 per hour plus monthly performance bonus. Benefits: Health benefits, including dental and vision coverage RRSP contributions with company match Company discount Life insurance Responsibilities include: Customer Service & Sales Generation: Lead by example in delivering excellent customer service, set sales targets, coach the team to meet these targets, and ensure product knowledge is up to par. Operations: Manage daily operations, schedule staff efficiently, control payroll, adhere to inventory control processes, and ensure all reporting is accurate and timely. Personnel Management: Oversee recruitment, training, and disciplinary processes to ensure a high-performing team, promote a positive work environment, and manage performance evaluations and development plans. Visual Merchandising: Execute merchandise launches in line with company standards and maintain store presentation. Compliance: Maintain safety standards, act as a policy and procedure role model. Working Conditions: Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS. Functie-eisen At least 2 years retail leadership experience, preferably in fashion and/or accessories. Intermediate computer skills with working knowledge of MS Office. At least 4 years of customer service experience. Experience working with POS systems. Bedrijfsomschrijving Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.

What you’ll do

Requirements

Requires at least two years of retail leadership experience, preferably in fashion or accessories, and at least four years of customer service experience. Candidates must have intermediate computer skills, working knowledge of MS Office, and experience using POS systems.