Assistant Store Manager (CF Rideau Centre)
- Ottawa, ON
- On-site
- Posted Oct 8, 2026
- 1 position
$44,000–$46,000 / year
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- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Not Applicable
Job summary
Support the Store Manager in overseeing store operations, driving sales, coaching staff, and delivering exceptional customer service. Help manage inventory, personnel processes, visual merchandising, operational compliance, and workplace safety.
Job details
The Assistant Store Manager, reporting to the Store Manager, plays a key role in managing all aspects of the store's operations. This role involves driving sales through motivation and support of the staff, guiding the sales team to provide exceptional customer service for sales growth, and meeting operational objectives and ensuring adherence to company policies and procedures. Assistant Store Manager has to possess the following Swatch Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, Building Effective Teams and Relationships. Starting base pay of $44,000.00 - $46,000.00 plus monthly performance bonus. Benefits: Paid Vacations Paid sick days Health benefits, including dental and vision coverage. Life insurance RRSP contributions with company match Company Discount Responsibilities include: Customer Service & Sales Generation: Coaching the sales team to enhance customer experiences and achieve sales targets, ensuring product knowledge, and monitoring performance. Operations: Assisting in managing store efficiency, adhering to procedures, inventory control, and addressing inventory discrepancies. Personnel Management: Supporting recruitment, development, and disciplinary processes, contributing to staff evaluations and development plans. Visual Merchandising: Helping maintain store presentation standards. Other: Upholding workplace safety, serving as a role model for company policies and procedures. Working Conditions: Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS. Employment Status: Full-Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates. Functie-eisen At least 2 years retail leadership experience, preferably in fashion and/or accessories. Intermediate computer skills with working knowledge of MS Office. Experience working with POS systems. Bedrijfsomschrijving Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.
What you’ll do
Support the Store Manager in overseeing store operations, driving sales, coaching staff, and delivering exceptional customer service. Help manage inventory, personnel processes, visual merchandising, operational compliance, and workplace safety.
Requirements
At least two years of retail leadership experience is required, preferably in fashion or accessories. Candidates should have intermediate computer skills, working knowledge of Microsoft Office, and experience with POS systems.
Benefits
- Paid Vacation
- Paid Sick Days
- Health Benefits
- Dental Coverage
- Vision Coverage
- Life Insurance
- RRSP Contributions With Company Match
- Company Discount
- Monthly Performance Bonus
Listed skills
- Customer service · Preferred
- Recruitment · Preferred
- Inventory Control · Preferred
- Problem solving · Preferred
- Product Knowledge · Preferred
- Occupational safety · Preferred
- Microsoft Office · Preferred
- Staff Development · Preferred
- Performance Monitoring · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Retail Leadership
- Sales Generation
- Customer Service
- Team Coaching
- Product Knowledge
- Store Operations
- Inventory Control
- Personnel Management
- Recruitment
- Staff Development
- Visual Merchandising
- Problem-Solving
- Performance Monitoring
- POS Systems
- Microsoft Office
- Workplace Safety
Job areas
- Retail
- Management & Leadership
- Sales
- Customer Service & Support
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