Sales Associate (West Edmonton Mall)

Job summary

Provide excellent customer service, resolve customer issues, and meet or exceed sales targets through strong product knowledge. Support store operations, inventory management, visual merchandising, cleanliness, and workplace safety.

Job details

As a Swatch Sales Associate, you will report to the Store Manager and be responsible for achieving sales targets. You will act as a Swatch Brand Ambassador while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity. Starting base pay of $16.00 per hour plus monthly performance bonus. Responsibilities include: Customer Service & Sales Generation: Deliver exceptional customer service by assisting customers and resolving issues with a positive attitude. Achieve and exceed sales targets though outstanding product knowledge. Operations: Support daily operations, including processing sales and returns, inventory management, and adhering to operation policies and procedures. Visual Merchandising: Assist in maintaining store’s visual standards by following visual merchandising guidelines. Assists in maintaining the cleanliness and organization of the store. Compliance: Uphold workplace safety standards. Working Conditions: Part-Time, 15 or more hours per week on average. Part-Time employees must maintain open availability to meet the needs of the business and may be required to work more than 15 hours a week, certain holidays and blackout dates. Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS. Functie-eisen At least 1 year of retail sales experience, preferably in fashion and/or accessories. Experience working with POS systems. Bedrijfsomschrijving Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.

What you’ll do

Provide excellent customer service, resolve customer issues, and meet or exceed sales targets through strong product knowledge. Support store operations, inventory management, visual merchandising, cleanliness, and workplace safety.

Requirements

At least one year of retail sales experience is required, preferably in fashion or accessories. Experience using point-of-sale systems is also required.

Benefits

• Monthly Performance Bonus

Listed skills

• Point-of-sale systems · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Product Knowledge · Preferred
• Occupational safety · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales Generation
• Product Knowledge
• Point-Of-Sale Systems
• Processing Sales And Returns
• Inventory Management
• Visual Merchandising
• Store Organization
• Workplace Safety
• Customer Focus
• Drive For Results
• Teamwork And Relationship Building
• Creativity
• Problem-Solving
• Humility
• Integrity

Job areas

• Retail
• Sales
• Customer Service & Support