Digital Product Manager

Toronto, ON
Hybrid
Posted Oct 17, 2026
1 position

$40–$55 / hour

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Employment type: Contract
Experience level: Senior · 5+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level
Application method: Direct apply is available

Job summary

Develop a multi-year AI product vision and roadmap, manage the Agile backlog, and lead cross-functional teams in delivering digital banking experiences. Use customer data and feedback to improve adoption and reduce friction, while supporting stakeholder readiness and launches of automation and AI-enabled workflows.

Job details

Digital Product Manager (Commercial Banking) Location: Toronto, ON (Hybrid) Contract Length: 12-Month Initial Contract (Potential for extension or conversion to FTE) Hourly Rate: $T4: $40-$45 | IC: $50-$55 PER HOUR (Dependent on experience) About the Role We are seeking a versatile, execution-driven Digital Product Manager to lead the design and delivery of cutting-edge digital experiences for a major commercial banking portfolio. This is a balanced role: you will help shape multi-year portfolio strategies and roadmaps while rolling up your sleeves to manage backlogs, write requirements, and drive agile delivery and also support initiatives involving automation, AI-enabled experiences, intelligent workflows, and employee/client productivity enhancements. Previous experience delivering AI-powered solutions is a strong asset, but we're equally interested in candidates who demonstrate curiosity, learning agility, and a passion for emerging technologies. You will support commercial banking customers across SMB, mid-market, and corporate segments—focusing on areas like digital servicing, workflow automation, case management, payments, and account onboarding. Key Responsibilities Strategy & Roadmap: Develop and manage a multi-year AI vision, strategy, and roadmap, using data-driven insights and customer feedback. Agile Delivery & Execution: Own and manage the AI product backlog (user stories, requirements, prioritization) within an Agile operating model. Cross-Functional Leadership: Partner closely with AI Technology, UI/UX Design, Data & Analytics, Operations, and business stakeholders to take initiatives from concept to launch. Customer Experience & Data: Analyze customer data and metrics to reduce friction, drive product adoption, and solve meaningful customer problems. Change Management: Develop and lead stakeholder engagement, readiness assessments, and go-to-market plans for digital releases. Emerging Tech & AI: Support innovative initiatives involving automation, AI-enabled experiences, and intelligent workflows. What You Bring (Must-Haves) 5–7+ years of relevant AI Digital Product Management or Product Owner experience within Agile environments. Proven experience designing and delivering AI B2B digital experiences (financial services/commercial banking strongly preferred). Demonstrated success delivering digital initiatives across mobile, tablet, and desktop platforms. Strong command of digital UI/UX principles, usability testing, customer journey mapping, and digital analytics. High comfort with ambiguity, strong independent problem-solving skills, and a proven bias for action and execution. A passion for emerging technologies and innovative solutions, including AI applications in product roadmaps.

What you’ll do

Requirements

Requires 5–7+ years of AI digital product management or product owner experience in Agile environments, with experience delivering AI-powered B2B digital products; commercial banking or financial services experience is strongly preferred. Candidates should have delivered digital initiatives across mobile, tablet, and desktop and be skilled in UI/UX, usability testing, customer journey mapping, and digital analytics, with strong independent problem-solving and execution skills.