Info Security Analyst - Intermediate

Job summary

Provision and administer privileged access across enterprise infrastructure, including Active Directory, Azure, databases, Linux/Unix, and mainframe environments, using CyberArk and established workflows. Assess elevated access requests for risk, support enterprise security operations, resolve access issues with stakeholders, and communicate progress to teams and senior leaders.

Job details

Information Security Analyst – Intermediate Enterprise Security Administration (ESA) | Contract – 6 Months | Toronto, ON (5 times per month in office) Hourly Pay: T4 - $52.59 INC - $62.61 What You’ll Do Manage privileged access: Provision and administer privileged access to production infrastructure across Active Directory, Azure, databases, Linux/Unix, and mainframe environments. Administer privileged accounts: Create and manage privileged vaulted accounts using CyberArk (Idira) and follow established access provisioning procedures. Assess access risks: Evaluate access requests, determine eligibility for elevated privileges, and identify opportunities to minimize security and operational risk. Support enterprise security operations: Work on ESA-related operational activities that support the Bank’s U.S. business and infrastructure requirements. Follow security procedures: Use documented knowledge bases, workflows, and established processes to ensure access requests are handled accurately and consistently. Collaborate across teams: Work closely with team leads, subject matter experts, and stakeholders to resolve access-related issues and support platform-specific requirements. Communicate with stakeholders: Provide clear updates and communicate professionally with stakeholders at all levels, including senior and executive management. Contribute to continuous operations: Participate in regular team meetings to review priorities, track progress, and address challenges. What You Bring Required Qualifications Approximately 5 years of relevant experience in information security, privileged access provisioning, IT support, or a related technical environment. Hands-on experience with ServiceNow for service requests, ticketing, or access management workflows. Experience with CyberArk (Idira) or privileged account vaulting and management. Practical experience managing Active Directory access and permissions. Experience with Oracle and MySQL databases. Knowledge of Linux/Unix operating systems and associated access management processes. Experience navigating and managing mainframe environments. Familiarity with Microsoft Azure and cloud access administration. Previous experience in a help desk or IT support environment. A solid understanding of information security principles, access controls, and privileged access management. Strong analytical and risk assessment skills, particularly when evaluating elevated access requests. The ability to learn and follow documented procedures, knowledge bases, and established workflows. Excellent communication skills, including the ability to interact professionally with senior stakeholders and executive management. Nice to Have Experience supporting enterprise banking infrastructure or other highly regulated environments. Interview process: One 60-minute virtual interview via Microsoft Teams If you have a strong IT support foundation, hands-on privileged access experience, and a security-first mindset, this role offers an opportunity to contribute to essential enterprise security operations within a major banking environment.

What you’ll do

Provision and administer privileged access across enterprise infrastructure, including Active Directory, Azure, databases, Linux/Unix, and mainframe environments, using CyberArk and established workflows. Assess elevated access requests for risk, support enterprise security operations, resolve access issues with stakeholders, and communicate progress to teams and senior leaders.

Requirements

Requires approximately five years of relevant information security, privileged access, IT support, or related technical experience, including hands-on experience with ServiceNow, CyberArk or privileged account vaulting, Active Directory, Oracle and MySQL, Linux/Unix, mainframes, and Azure. Candidates should understand information security and access controls, assess access risks, follow documented procedures, and communicate effectively with stakeholders.

Listed skills

• Active Directory · Preferred
• Oracle · Preferred
• MySQL · Preferred
• Microsoft Azure · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Privileged Access Management
• CyberArk
• ServiceNow
• Active Directory
• Oracle
• MySQL
• Linux/Unix
• Mainframe Administration
• Microsoft Azure
• Access Risk Assessment
• Access Provisioning
• Information Security
• IT Support
• Stakeholder Communication

Job areas

• Technology
• Security & Safety
• Customer Service & Support

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