Commercial insurance account manager

Québec, QC
Hybrid
Posted Oct 20, 2026
1 position

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Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: Professional degree
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level

Job summary

Work with the producing broker to manage client requests, analyze risks, recommend suitable insurance products, negotiate terms with insurers, and monitor renewals. Support clients during claims, prepare documentation and offers, administer policy issuance and changes, process cancellations and invoices, and assist the team.

Job details

At Synex Assurance | Deslauriers, the customer is at the heart of our priorities. We stand out for our quality of work and our unparalleled customer service. Do you also want to join a team of enthusiasts and make a difference? Our team is currently looking for a Commercial Insurance Account Manager. You will act in concert with the producing broker for support and advice to clients. Your Main Responsibilities In This Position In collaboration with the producing broker on his team, the account manager will have to process, analyze and follow up on requests from his customers; Analyze risks and offer the best product at the best quality and at the best possible price according to the customer's needs; Use your skills as a fine negotiator to obtain the best possible conditions from insurers; Monitor renewals according to schedules; Support your customers during disasters and ensure rigorous monitoring; Play a central role in drafting documentation and offers to the client; Supervise the issuance, modifications and cancellations of policies according to procedures; Do invoicing; AND because collaboration is at the center of everything: supporting, accompanying and carrying out tasks specific to your team. The DNA Sought Hold a business damage insurance license issued by the Financial Markets Authority; Accumulate professional experience of at least 3 years in business insurance; Master the tools of the office suite (Excel, Word, PowerPoint, Outlook, etc.); Be familiar with the field of damage insurance and the various relevant systems and tools (for example Acturis); Have excellent organizational skills; Demonstrate autonomy and resourcefulness; Seek to work as a team and encourage collaboration; Demonstrate high professional ethics. What We Offer You Hybrid working hours for greater flexibility. Balance between work and personal life. Free parking on site or easy access via public transport. Complete benefits after 3 months (life insurance, medications, disability, dental). Reimbursement of 50% of your sporting activities, up to $300 per year. Virtual telemedicine service available. 3 weeks of vacation per year, at least, depending on experience. 10 days of sick leave, plus 2 flexible days. Social club, end-of-year parties, free coffee and cafeteria on site. And many other benefits await you in an environment where your well-being and your success go hand in hand.

What you’ll do

Requirements

Applicants must hold a business damage insurance license issued by the Financial Markets Authority and have at least three years of commercial insurance experience. They should be proficient with office software and relevant insurance systems, and demonstrate strong organization, autonomy, resourcefulness, teamwork, and professional ethics.