Commercial insurance account manager

Québec, QC
Hybrid
Posted Oct 20, 2026
1 position

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Employment type: Full-time
Experience level: Senior · 5+ years
Minimum education: Professional degree
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level

Job summary

Work with producing brokers to analyze and manage complex commercial insurance accounts, respond to customer requests, negotiate coverage and pricing with insurers, and oversee renewals and policy changes. Support customers during claims, prepare client documentation and offers, and coordinate policy issuance, modifications, and cancellations.

Job details

Location of employment: Quebec, Hybrid At Synex Assurance | Couture Rochette Risk management, respecting our word is at the heart of our commitment. We deploy all our expertise and know-how to find the products best suited to our customers' situations, using quality insurers. In order to support our growth in commercial insurance, our firm is looking for a person who will act in concert with the producing broker for large and complex files. Thanks to his eagle eye and great customer service skills, this person will play a central role in monitoring with insurers and will be an important reference for customers. Your Main Responsibilities In This Position In collaboration with the producing broker on his team, the account manager will have to process, analyze and follow up on requests from his customers; Analyze risks and offer the best product at the best quality and at the best possible price according to the customer's needs; Use your negotiating skills to obtain the best possible conditions from insurers; Monitor renewals according to schedules; Support your customers during disasters and ensure rigorous monitoring; Play a central role in drafting documentation and offers to the client; Supervise the issuance, modifications and cancellations of policies according to procedures; AND because collaboration is at the center of everything: supporting, supporting and carrying out tasks specific to your team. The DNA Sought Hold a business damage insurance license issued by the Financial Markets Authority; Accumulate professional experience of at least 5 years in business insurance; Master the tools of the office suite (Excel, Word, PowerPoint, Outlook, etc.); Be familiar with the field of damage insurance and the various relevant systems and tools (for example Acturis); Master the French language, both orally and in writing; Have excellent organizational skills; Demonstrate autonomy and resourcefulness; Seek to work as a team and encourage collaboration; Demonstrate high professional ethics. What We Offer You Hybrid working hours for greater flexibility. Balance between work and personal life. Free parking on site or easy access via public transport. Complete benefits after 3 months (life insurance, medications, disability, dental). Reimbursement of 50% of your sporting activities, up to $300 per year. Virtual telemedicine service available. 3 weeks of vacation per year. 10 days of sick leave, plus 2 flexible days. Competitions and activities organized with your team. Social club, end-of-year and summer parties, free coffee and cafeteria on site. And many other benefits await you in an environment where your well-being and your success go hand in hand. Ready for a new challenge? Please send your application to culture@synexcorp.ca We thank you for your interest. Only candidates selected for an interview will be contacted.

What you’ll do

Requirements

Applicants must hold a business damage insurance license issued by the Financial Markets Authority and have at least five years of commercial insurance experience. They should be proficient with office software and relevant insurance systems, fluent in French, and demonstrate strong organization, autonomy, resourcefulness, teamwork, and professional ethics.