SysAid is on a mission to liberate organizations by putting AI to work for them and their people.
Toronto, Ontario
Built on a robust ITSM platform, SysAid’s Agentic AI adds a powerful new operational layer to IT—automating the repetitive, time-consuming work that keeps teams stuck in reactive mode. AI Agents take the first action, so IT pros step in only when truly needed. The result? A team free to focus on optimization, innovation, and bigger challenges. Go live in weeks with fast onboarding, no heavy migrations, and zero steep learning curves. SysAid’s AI is purpose-built for IT, with security and governance built in. And with award-winning support, you’re set up for success. ITSM run by AI—and you. 100X more impactful.
On-site · Toronto
The Account Manager will spearhead growth initiatives within the SMB client network by identifying expansion opportunities and nurturing existing relationships. They are responsible for delivering compelling product presentations and driving business closure to enhance account growth.
Hybrid · Toronto
Lead the North American go-to-market organization by owning the full revenue lifecycle, including new logo acquisition, customer success, and expansion. Manage a team of Senior Directors to ensure accurate forecasting and the overall health of the North American book of business.
Hybrid · Toronto
The VP of Sales, Customer Success & Growth will lead the North American go-to-market organization, overseeing new logo acquisition, customer success, and revenue expansion. This role involves managing a team of 25 professionals, owning the regional P&L, and ensuring accurate forecasting and strategic alignment with executive leadership.
On-site · Toronto
Lead the transformation of the post-sales organization into an AI-enabled growth engine to own and improve Net Revenue Retention (NRR). Drive customer adoption of AI capabilities and automate internal operations to scale efficiency and reduce churn.
On-site · Toronto
Lead the transformation of the post-sales organization into an AI-enabled growth engine to own Net Revenue Retention (NRR). Drive churn reduction and expansion revenue by implementing agentic AI for proactive customer engagement and internal operational efficiency.
On-site
Activate partners. Drive pipeline. Build the playbook. SysAid is standing up its North American partner channel from the ground up. The CAMs we hire aren't inheriting a running book of business. They're writing the activation playbook, recruiting net-new partners, and co-selling alongside some of the most active ITSM resellers in North America. The product is genuinely differentiated: #1-rated Agentic ITSM in the Gartner 2025 Magic Quadrant, with AI built into the core, not bolted on. The program is early. The PRM and deal registration automation are being built around you in real time. The r…
Hybrid · Toronto
The Project Manager is responsible for planning and executing strategic implementation projects for enterprise clients while coordinating between internal cross-functional teams. They serve as the primary client liaison to ensure projects are delivered on time, within scope, and meet quality standards.
On-site · Toronto
Act as a strategic advisor to global customers to drive AI adoption, platform value realization, and long-term retention. Manage executive relationships and collaborate with internal teams to align product capabilities with customer business objectives.
