Key Account Representative

Job summary

The Key Account Representative focuses on strengthening customer relationships and resolving last-mile delivery issues to enhance the customer experience. The role involves collaborating with sales and support teams to implement best practices and ensure seamless service delivery.

Job details

The Key Account Representative focuses on strengthening customer relationships and resolving last-mile delivery issues to enhance the customer experience. The role involves collaborating with sales and support teams to implement best practices and ensure seamless service delivery. Candidates need a bachelor's degree or equivalent experience and at least 5 years of relevant professional experience. Proficiency in Microsoft Office and the ability to travel by car are required.

What you’ll do

The Key Account Representative focuses on strengthening customer relationships and resolving last-mile delivery issues to enhance the customer experience. The role involves collaborating with sales and support teams to implement best practices and ensure seamless service delivery.

Requirements

Candidates need a bachelor's degree or equivalent experience and at least 5 years of relevant professional experience. Proficiency in Microsoft Office and the ability to travel by car are required.

Listed skills

• Project management · Preferred
• Microsoft Office Suite · Preferred
• Relationship Building · Preferred
• issue resolution · Preferred
• interpersonal communication · Preferred
• Stakeholder Management · Preferred
• Cross-Functional Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service Management
• Project Management
• Microsoft Office Suite
• Relationship Building
• Issue Resolution
• Interpersonal Communication
• Stakeholder Management
• Cross-functional Collaboration

Job areas

• Sales
• Customer Service & Support
• Logistics
• Transportation
• Food & Beverage

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