Opens an external site
- Employment type
- Full-time
- Experience level
- Senior · 5+ years
- Minimum education
- Professional degree
- Apply by
- Oct 11, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
Job summary
The IT Technician provides technical support to users by managing requests through a ticketing system and troubleshooting technical issues. They are responsible for installing, configuring, and monitoring hardware and software components while maintaining up-to-date technical documentation.
Job details
The IT Technician provides technical support to users by managing requests through a ticketing system and troubleshooting technical issues. They are responsible for installing, configuring, and monitoring hardware and software components while maintaining up-to-date technical documentation. Candidates must have a DEC in Computer Science or a DVS in Computer Support with at least 5 years of relevant experience. Proficiency in Windows 10, Office 365, and bilingualism in French and English are required.
What you’ll do
The IT Technician provides technical support to users by managing requests through a ticketing system and troubleshooting technical issues. They are responsible for installing, configuring, and monitoring hardware and software components while maintaining up-to-date technical documentation.
Requirements
Candidates must have a DEC in Computer Science or a DVS in Computer Support with at least 5 years of relevant experience. Proficiency in Windows 10, Office 365, and bilingualism in French and English are required.
Listed skills
- Technical Documentation · Preferred
- Customer service · Preferred
- Problem solving · Preferred
- Active Directory · Preferred
- Teams · Preferred
- Inventory management · Preferred
- Technical Support · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Technical Support
- Windows 10
- Office 365
- Teams
- SharePoint Online
- Active Directory
- Hardware Installation
- Software Configuration
- Ticketing Systems
- Customer Service
- Bilingualism (French/English)
- Analytical Skills
- Problem Solving
- Technical Documentation
- Inventory Management
Job areas
- Technology
- Customer Service & Support
- Engineering
- Consulting
- Transportation
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