Customer service agent
The agent will address customer complaints, answer inquiries, and provide information regarding services and costs. Additionally, they will perform general office duties and sell merchandise within a retail or distribution setting.
- On-site
- Hamilton, ON
- Posted Aug 25, 2026
- Apply by Sep 24, 2026
- 1 position
More jobs you can apply to directly
Similar opportunities posted by employers hiring on Jobs.ca, with no external application form.
Job summary
Education: Expérience: Education College/CEGEP or equivalent experience Work setting Retail/wholesale establishment/distribution centre Tasks Address customers' complaints or concerns Answer inquiries and provide information to customers Explain the type and cost of services offered Issue receipts and other forms Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. Perform general office duties Sell merchandise Transportation/travel information Own transportation Own vehicle Work conditions and physical capabilities Attention to detail Fast-paced environment Tight deadlines Work under pressure Repetitive tasks Personal suitability Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Initiative Judgement Ability to multitask Dependability Honesty Quick learner Experience Experience an asset Employment terms options Day Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 40 hours per week
What you’ll do
The agent will address customer complaints, answer inquiries, and provide information regarding services and costs. Additionally, they will perform general office duties and sell merchandise within a retail or distribution setting.
Requirements
Candidates should have a college/CEGEP education or equivalent experience and possess their own vehicle. Key requirements include strong communication skills, reliability, and the ability to work in a fast-paced environment.
Listed skills
- Time managementPreferred
- Customer servicePreferred
- OrganizationPreferred
- SalesPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer Service
- Complaint Resolution
- Oral Communication
- Written Communication
- Multitasking
- Interpersonal Skills
- Organization
- Time Management
- Sales
- Office Administration
Job areas
- Customer Service & Support
- Retail
- Manufacturing
- Administrative
- Sales
Additional details
- Minimum education
- College diploma
- Minimum experience
- 0+ years
- Apply by
- Sep 24, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Entry level