Senior Retail Sales Associate

Job summary

The Senior Retail Sales Associate is responsible for delivering a world-class customer experience across retail, rental, and custom clothing segments. They also act as a temporary manager on duty, leading store staff to achieve sales and operational goals.

Job details

Senior Retail Sales Consultant Our Senior Retail Sales Consultant is responsible for all aspects of the customer experience within multiple businesses (retail, rental, custom, and omni-channel). This position would be a temporary flex key holder in the capacity of the manager on duty, in times of need. What You Bring: · Customer service – or as we call it – culture of customer-obsession by being customer-ready and delivering a world-class experience every day. · Desire to learn and adapt to new programs. · Ability to work well and consult with retail sales associates at all levels and contribute to a positive work environment. To be successful in this role you will: · Engage as a member of a high-performing team through trust, commitment, and a focus on results. · Build a relationship with your customer from greeting through post-sale contact. · Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals. · Continuously encourage and participate in team selling and positively impact the achievement of the store sales volume and metrics goals. · Assist with visually merchandising, set up, and other store-related projects, as well as conducting merchandise stock counts. · Handle the cash register, as a cashier, at the point of sale in the store. · Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when temporarily assigned as the manager on duty. Physical Requirements • Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We take into consideration an individual’s skills, background, and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.

What you’ll do

The Senior Retail Sales Associate is responsible for delivering a world-class customer experience across retail, rental, and custom clothing segments. They also act as a temporary manager on duty, leading store staff to achieve sales and operational goals.

Requirements

Candidates must have strong customer service skills and the ability to work collaboratively within a high-performing team. Physical requirements include the ability to stand for long periods, lift up to 50 lbs, and distinguish between fabric patterns and colors.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• adaptability · Preferred
• Cash handling · Preferred
• Sales · Preferred
• Communication · Preferred
• Team Leadership · Preferred
• Inventory management · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Retail sales
• Merchandising
• Cash handling
• Team leadership
• Inventory management
• Communication
• Relationship building
• Problem solving
• Adaptability
• Apparel Sales
• Willingness To Learn
• Management
• Cash Register
• Customer Service
• Textiles
• Selling Techniques
• Point Of Sale
• Retail Sales

Job areas

• Retail
• Sales
• Customer Service & Support
• Management & Leadership
• Retail Sales Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons