Employer Liaison

Job summary

The Employer Liaison is responsible for building relationships with employers to identify job opportunities and matching participants with suitable placements. They also provide ongoing job search support, coaching, and retention services to ensure successful employment outcomes for diverse clients.

Job details

At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto Area. Our dedicated team of nearly 400 staff delivers a wide range of innovative, high-quality, and personalized programs and services that empower our clients to prosper and our communities to thrive.We thrive in a OneAchev culture where collaboration and an integrated service delivery will positively impact Achev’s resiliency, agility, success, and growth. Join us in helping diverse Canadians and newcomers achieve their full potential! Achev’s latest Impact Report: www.Achev.ca Summary We are hiring a business-savvy problem-solver with passion to help our employer partners find key talent. If you thrive in a fast-paced, inclusive, and flexible work environment, this role is for you! Join our high-performing team as an Employer Liaison and be part of changing lives by helping jobseekers find meaningful employment. This role is based out of Don Mills, North York and will require some local travel and offsite employer visits. The Employer Liaison plays a key role within Employment Ontario, creating quality job opportunities, building strong employer relationships, and supporting participants through job matching, experiential placements, and retention services. This position is essential to a high‑performing, collaborative, and inclusive team environment. The role may involve delivering all aspects of the Integrated Employment Services (IES) model. You will join a growing team that is well-established with a robust network of employer-partners ready to meet you. Our diverse team is collaborative, client-focused, and thrives on inclusive communication. We can't wait to meet you. Key Responsibilities Job Development, Matching & Placement Proactively engage employers to identify work opportunities and promote Employment Ontario job matching and placement supports. Match participants—particularly those facing employment barriers—to suitable opportunities based on skills and interests. Negotiate placement agreements, training plans, contracts, and financial incentives with employers. Coordinate experiential and on‑the‑job training opportunities (volunteer roles, job‑test‑and‑hire, work experience). Conduct employer eligibility assessments and site visits to ensure safe, suitable placements. Provide employers with information or training related to workplace safety, diversity, accommodation, and cultural sensitivity. Monitor placements and provide coaching to support successful outcomes. Administer employer contracts and incentive payments accurately and on time. Job Retention Support Identify participants who require enhanced on‑the‑job support. Develop individualized retention support plans with EO colleagues, participants, mentors/coaches, and employers Maintain and oversee a pool of mentors/coaches and ensure effective mentorship relationships. Monitor the success of mentorship supports and make adjustments as needed. Document rationale for retention supports and update service plans in accordance with IES requirements. Job Search Support Deliver structured job search assistance individually or in group settings. Support career exploration, skills/interest assessment, and goal setting. Facilitate workplace orientation (expectations, culture, rights and responsibilities). Coach participants in life skills related to employment success. Assist in developing resumes, applications, interview preparation, and job search strategies. Help participants assess qualifications, navigate accreditation pathways, and access additional training or community supports. Provide continuous mentorship and coaching during the job search process. Team Collaboration & Administration Maintain accurate and timely client records and follow‑up activities in all required databases Collaborate with Employment Support Specialists, EO management, EO partners, and internal teams to update action plans and supports. Support other components of the Integrated Employment Services (IES) model as needed. Contribute to a positive, adaptable, inclusive, and high‑performing team culture. Travel to other sites, locations, and employer locations to support client service as needed Qualifications University degree or relevant college diploma, or equivalent experience. Minimum 2 years’ experience in job search coaching, job placement, incentives, or retention services. Experience facilitating job‑search workshops for adults using current strategies and tools. Knowledge of Employment Ontario programs is an asset. Strong understanding of job search strategies, career counselling, and employment facilitation. Experience supporting diverse groups (adults, youth, newcomers, and individuals with specialized needs). Knowledge of community resources and related employment programs. Highly organized, adaptable, goal‑driven, with excellent time‑management skills. Strong communication, interpersonal, teamwork, presentation, and coaching abilities. Strong computer literacy and familiarity with assessment and career resources. Bilingualism (English/French) or additional languages is an asset. Availability for evenings, weekends, or split shifts when required. Access to a vehicle is an asset for regular travel to employers and offsite meetings. The ideal candidate for this position will work with a high performing team in a in a fast-paced, high-tech environment. Having a proactive attitude, sound judgment, and a commitment to continuous improvement are essential for success in this role. Multilingualism or lived cultural experience is considered a strong asset. The candidate should demonstrate a proven ability to work effectively with diverse populations, including newcomers, youth, and social assistance recipients, and proactively develop solutions to potential barriers. Salary rate: $55,837.04 This is a current vacancy. Please note that we use AI tools in our application screening process. All hiring decisions involve human review. We’re looking to welcome people to our diverse, inclusive, and authentic workplace. We especially welcome applications from members of racialized groups, Indigenous peoples, persons with disabilities, persons of diverse sexual orientations and gender identities and others with the skills and knowledge to productively engage with diverse communities. We are committed to a selection process and work environment that is inclusive and barrier-free. So, if you’re excited about this role or another one, please apply on our website www.achev.ca

What you’ll do

The Employer Liaison is responsible for building relationships with employers to identify job opportunities and matching participants with suitable placements. They also provide ongoing job search support, coaching, and retention services to ensure successful employment outcomes for diverse clients.

Requirements

Candidates must possess a university degree or college diploma and at least two years of experience in job placement or career coaching. Strong communication skills, knowledge of Employment Ontario programs, and the ability to work effectively with diverse populations are essential.

Listed skills

• Time management · Preferred
• Problem solving · Preferred
• Mentorship · Preferred
• interpersonal skills · Preferred
• case management · Preferred
• Communication · Preferred
• Coaching · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Job development
• Career counselling
• Employment facilitation
• Employer relations
• Coaching
• Mentorship
• Case management
• Communication
• Interpersonal skills
• Time management
• Computer literacy
• Presentation skills
• Problem-solving
• Conflict resolution
• Diversity and inclusion
• Job Search Strategies
• Resilience
• Goal Setting
• Business Acumen
• Management
• Customer Service
• Computer Literacy
• Continuous Improvement Process
• English Language
• French Language
• Innovation
• Problem Solving
• Life Skills Development
• Social Support
• Workplace Safety
• Teamwork
• Cultural Sensitivity

Job areas

• Social Services
• Human Resources
• Customer Service & Support
• Management & Leadership
• Employer Liaison
• Career Counselor
• Personnel and Careers Professionals
• Educational, Guidance, and Career Counselors and Advisors