Records Specialist

Job summary

Lead the team responsible for scanning, indexing, and organizing utility records, ensuring accurate and timely work that meets quality and productivity targets. Train and support team members, validate deliverables, prepare progress reports, and coordinate with the client on project requirements and operational issues.

Job details

We are hiring for Records Management - Toronto, CANADA. Let me know if interested. Role: We are looking for an experienced Team Lead to manage a team responsible for scanning, indexing, and organizing utility records and documents. The successful candidate will oversee daily operations, ensure quality and productivity targets are achieved, support and train team members, and work directly with the client to address project requirements and operational issues. Primary Responsibilities: Lead and support the digitization team in daily operations, ensuring work is completed accurately, on schedule, and within quality targets. Provide guidance to team members on document processing, indexing, records organization, data entry, and document management systems. Monitor data quality, validate project deliverables, and prepare progress and status reports. Train, mentor, and support team members while promoting knowledge sharing and continuous improvement. Requirements: Experience in records management, document management, document control, digitization, or related information management functions. Experience working with document management systems such as SharePoint or other enterprise document/content management platforms. Proficiency in Microsoft Office applications, particularly Excel for tracking, reporting, and data analysis. Qualifications: Diploma or degree in records management, information management, business administration, GIS, or a related field; equivalent experience will also be considered. 3-5 years of experience in records management, document management, digitization, document control, or a similar field. Previous experience leading or supervising a team and delivering projects on schedule while meeting quality expectations.

What you’ll do

Lead the team responsible for scanning, indexing, and organizing utility records, ensuring accurate and timely work that meets quality and productivity targets. Train and support team members, validate deliverables, prepare progress reports, and coordinate with the client on project requirements and operational issues.

Requirements

Requires 3–5 years of experience in records management, document management, digitization, document control, or a related field, including prior team leadership or supervisory experience. Candidates should have experience with document management platforms such as SharePoint, proficiency in Microsoft Office—particularly Excel—and a diploma or degree in a related field, or equivalent experience.

Listed skills

• Continuous Improvement · Preferred
• records organization · Preferred
• Microsoft Excel · Preferred
• SharePoint · Preferred
• Team Leadership · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Records Management
• Document Management
• Digitization
• Team Leadership
• Document Scanning
• Indexing
• Records Organization
• Data Entry
• Document Control
• SharePoint
• Microsoft Excel
• Data Quality Validation
• Progress Reporting
• Team Training
• Project Delivery
• Continuous Improvement

Job areas

• Management & Leadership
• Administrative
• Data & Analytics

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