Remote Customer Assistant | Administration
The role involves handling customer inquiries via email and managing administrative operations such as updating databases and organizing digital files. The assistant will also track open tasks and prepare basic reports to ensure operational efficiency.
- Remote
- Alberta, Canada
- Posted Aug 28, 2026
- Apply by Feb 24, 2027
- 1 position
More jobs you can apply to directly
Similar opportunities posted by employers hiring on Jobs.ca, with no external application form.
Job summary
Remote Customer Assistant | Administration This is a remote position for a proactive and detail-oriented Remote Customer Assistant who will support our customer communications while assisting with administrative operations. This role is ideal for individuals who are organized, responsive, and comfortable working in a fast-paced remote environment. Key Responsibilities: Handle customer inquiries via email and online communication tools Maintain and update customer records, databases, and trackers Coordinate follow-ups, requests, and scheduling tasks Organize digital files and ensure accurate documentation Monitor and track open tasks to ensure timely completion Perform data entry with a high level of accuracy Prepare basic reports, summaries, and updates Provide general administrative and operational support Requirements: Strong written communication and customer service skills Excellent organizational and time management abilities Ability to multitask and manage priorities effectively Comfortable using digital tools and online systems High attention to detail and accuracy Self-motivated with the ability to work independently Problem-solving mindset with a proactive approach Previous experience in customer support or administrative roles preferred Tools & Systems: Google Workspace or Microsoft Office (Excel, Docs, Sheets) Email and customer support platforms Task/project management tools Remote collaboration tools (chat and video conferencing) Benefits: Competitive compensation Flexible remote work schedule Structured onboarding and training Career growth opportunities in customer support and administration Performance-based incentives Supportive remote team environment Ongoing learning and development resources Apply Now: Join a growing remote team where you can build valuable skills in customer service and administrative operations while working from anywhere.
What you’ll do
The role involves handling customer inquiries via email and managing administrative operations such as updating databases and organizing digital files. The assistant will also track open tasks and prepare basic reports to ensure operational efficiency.
Requirements
Candidates should possess strong written communication skills and the ability to work independently in a fast-paced remote environment. Previous experience in customer support or administrative roles is preferred.
Benefits
• Competitive compensation • Flexible remote work schedule • Structured onboarding and training • Career growth opportunities in customer support and administration • Performance-based incentives • Supportive remote team environment • Ongoing learning and development resources
Listed skills
- Time managementPreferred
- Customer servicePreferred
- written communicationPreferred
- Problem solvingPreferred
- Administrative SupportPreferred
- MultitaskingPreferred
- Data entryPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Written communication
- Customer service
- Organizational skills
- Time management
- Multitasking
- Data entry
- Problem-solving
- Digital tool proficiency
- Administrative support
- Record maintenance
Job areas
- Customer Service & Support
- Administrative
- Consulting
- Technology
Additional details
- Minimum experience
- 0+ years
- Apply by
- Feb 24, 2027
- Posting language
- English
- Working hours
- 40 hours per week
- Location requirements
- Country, Alberta, Canada
- Seniority
- Entry level