Effortless momentum. Welcome to Forward Banking.
Toronto, Ontario
Award-winning client service that puts forward momentum first, always. As a leading digital bank in Canada, we prioritize clarity over complexity. Through innovative products and services, we deliver straightforward banking and tailored experiences for people at every financial stage. That’s Forward Banking. And it helps keep you moving in the right direction. Welcome to Tangerine. Community Through Tangerine Project Forward, we’ve partnered with organizations that inspire self-confidence, leadership, and acceptance in Canadian youth. To learn more, visit: https://www.tangerine.ca/en/projectforward Our story Tangerine Bank was launched as ING DIRECT Canada in 1997. In 2012, Tangerine was acquired by Scotiabank and now operates independently as a wholly-owned subsidiary. Connect with us Follow our social channels for product updates, #TeamTangerine culture, client inquiries, and all that inspires us: • Facebook: https://www.facebook.com/TangerineBank • Instagram: https://www.instagram.com/tangerinebank/ • Reddit: https://www.reddit.com/user/TangerineBank/ • TikTok: https://www.tiktok.com/@tangerinebank • X: https://twitter.com/TangerineBank • X (FR): https://twitter.com/BanqueTangerine • Youtube: https://www.youtube.com/TangerineBank Legal: https://bit.ly/3BWtj06
On-site · Moncton
Respond to client and internal inquiries about suspected fraud, review unusual account and card activity, authenticate clients, and investigate and document potential fraud. Apply established controls to authorize or decline transactions, complete fraud reports, support card replacements, and help minimize fraud risk while providing a supportive client experience.
On-site · Moncton
Monitor contact centre staffing, call volumes, service levels, associate productivity, and off-phone activities in real time, making schedule and coverage adjustments when performance differs from plan. Analyze operational data, communicate service-level updates, support workforce management and contact centre leaders, and contribute to training and special projects.
On-site · Toronto
Set the vision and architecture for wealth engineering, leading the design, development, deployment, and operation of scalable enterprise technology products and tools. Drive digital wealth roadmaps through agile delivery, promote global co-creation and reuse, and build an inclusive, high-performing engineering team.
On-site · Toronto
Develop and deliver end-to-end digital marketing campaign strategies across owned channels, including campaign launches, content development, personalization, testing, and optimization. Collaborate with product, marketing, analytics, and customer experience teams to drive growth and retention, assess campaign performance, and ensure compliance with banking requirements.
On-site · Toronto
Lead the team responsible for designing, developing, operating, and supporting wealth management technology, with a focus on mobile applications and reliable, high-quality delivery. Set and communicate technology strategy, develop team capabilities, promote effective engineering practices and thoughtful use of AI tools, and manage vendor relationships.
On-site · Toronto
Build and grow trusted relationships with new and existing clients by assessing their financial needs and providing tailored investment advice. Drive wealth business growth through proactive outreach and referrals while meeting productivity targets and complying with regulatory, security, and internal requirements.
On-site · Toronto
Plan and execute ETL and data warehouse testing, including source-to-target reconciliation, transformation checks, and end-to-end validation of data pipelines across multiple platforms. Develop automated validation and regression tests, manage defects and QA artifacts, and collaborate with project stakeholders to support release readiness and delivery quality.
On-site · Toronto
Support delivery of the Channels and AI Enablement roadmap by gathering requirements, documenting client flows, monitoring AI-enabled channel performance, and producing insights and recommendations. Coordinate optimization experiments, release readiness, issue triage, stakeholder communications, and vendor deliverables while following the bank’s risk, compliance, and operational controls.
On-site · Toronto
Analyze client, business, market, and industry data to identify growth opportunities, target segments, and qualified leads for Tangerine advisors. Develop and support growth initiatives and business cases, collaborate across teams to execute them, and measure results to improve lead generation and advisor bookings.
On-site · Toronto
Manage delinquent credit card accounts at various stages by contacting clients, assessing their circumstances, negotiating suitable payment arrangements, and following up on commitments. Document account activity accurately, address client concerns, identify and escalate risks or suspected fraud, and comply with bank policies and regulatory requirements.
On-site · Toronto
Support TIFL’s compliance management framework by developing and maintaining policies, researching regulatory developments, advising business partners, and helping assess compliance risks in business initiatives. Conduct monitoring and testing, coordinate regulatory readiness and information requests, prepare governance materials, and escalate potential compliance issues.
On-site · Toronto
Lead and contribute to client and product analytics initiatives that identify opportunities to improve client acquisition, engagement, retention, profitability, cross-selling, and campaign performance. Develop analytic frameworks and scorecards, prepare executive performance reports, and conduct analyses that explain trends and support business decisions.
On-site · Toronto
Design, build, and operate scalable full-stack solutions, including backend services in Node.js and Java and frontend applications using TypeScript and JavaScript. Collaborate with product, UX, and engineering teams to deliver secure, reliable software, support production systems, improve engineering practices, and mentor junior developers.
On-site · Toronto
Own and execute the Digital Wealth platform roadmap, translating business strategy, client and advisor needs, and regulatory requirements into prioritized capabilities and delivery requirements. Coordinate cross-functional teams through design, implementation, governance, and ongoing performance improvement while ensuring capabilities support compliant, scalable client and advisor experiences.
On-site · Toronto
Develop and maintain secure, scalable Google Cloud platform services and automate their provisioning, maintenance, and deployment using infrastructure as code. Define cloud architecture and roadmaps, advise teams on cloud design and security, and help ensure applications meet reliability, availability, and disaster recovery requirements.
On-site · Moncton
Facilitate new-hire, promotional, refresher, return-to-work, and change-related training in virtual and in-person settings, and support learners and designated trainers through classroom and on-the-job nesting activities. Maintain and update learning materials in collaboration with instructional designers and business stakeholders, while identifying training needs through learner feedback, call taking, and operational observations.
On-site · Toronto
Lead strategic assessments, initiatives, business cases, and planning activities to advance Tangerine Wealth’s strategy and growth. Monitor market and competitor developments, develop performance reporting, advise senior leaders, and collaborate across functions while mentoring junior team members.
On-site · Toronto
Design, build, and operate production-grade LLM and agentic AI applications, including RAG workflows and MCP server integrations, with secure, reliable, observable services. Collaborate with product, data, engineering, platform, and security teams to deliver business outcomes, shape technical direction, and promote engineering quality through mentoring and knowledge sharing.
On-site · Toronto
Design, build, and support scalable data pipelines, warehouses, models, and products using cloud and data engineering technologies. Apply governance, quality, security, privacy, and access-control practices while collaborating across teams and supporting solutions throughout the SDLC.
On-site · Toronto
Develop, operationalize, and optimize predictive, prescriptive, and cognitive analytics solutions, including customer targeting, decisioning, personalization, and campaign measurement. Lead analytics delivery for business use cases, communicate recommendations to stakeholders, and coach team members while supporting automation, experimentation, governance, and continuous improvement.
