Infrastructure & Support Summer Student (Summer 2027 Work Term)

Job summary

The student will provide technical support for personal devices, including desktops, tablets, and mobile phones, while assisting with user administration and hardware deployment. They will also maintain hardware inventory records and support the service desk team with onboarding and desk moves.

Job details

Are you interested in being part of a company that believes in the pursuit of excellence, conducting work in a safe and sustainable manner and being courageous and creative in everything we do? When you join TAQA North, you will be joining a company that believes in collaboration, supporting professional development and being active members in the communities where we operate. We strive to create a work environment that is productive and profitable as well as challenging and enjoyable. With field operations in Alberta, we deliver production of approximately 80,000 barrels of oil equivalent/day. We are searching for an eager Infrastructure & Support Summer Student. Reporting to the Supervisor infrastructure & Support, the Infrastructure & Support role will have many tasks, exposing the student to personal device support, including operating systems and applications across tablets, desktop computers, and mobile phones. User administration and IT Service management tasks, printer and peripheral support, and device deployment will be included in this role. This is a summer student position based out of Calgary, working from our office 5 days per week. This position is full-time from May to August 2027. Key Responsibilities: Work with the service desk team learning all areas of support. Set up new users and assist with onboarding Work with BOS to assist with desk moves and user enters and exits Troubleshoot application issues Prepare new hardware and reimage returned equipment Keep up to date records and inventory of hardware Key Skills: Keen interest in standards and best practices High attention to detail and strong organizational skills Excellent verbal and written communication skills, with the ability to communicate professionally with a variety of stakeholders Proven ability to adapt to changing priorities, deadlines, and business needs in a fast-paced environment Demonstrate initiative, accountability, and ownership of work, with a strong focus on delivering high-quality results Technologically savvy with strong proficiency with windows, iOS-based software, and Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook Prior internship, co-op, volunteer, customer service, or relevant work experience is considered an asset Experience working on academic, extracurricular, or community projects demonstrating leadership, teamwork, and initiative is considered an asset Minimum Qualifications: Currently enrolled in a computer science bachelor’s degree program, preference will be given to those who have completed their first year of academic studies Must be returning to full-time studies upon completion of the work term Must attach your most recent unofficial or official transcript with your application to be considered Available to work full-time in our Calgary office for the duration of the 4-month work term Must be legally eligible to work in Canada The successful candidate will be required to provide satisfactory references and pass a criminal background check Benefits of Working at TAQA North: Great Team Environment We do what is right for our environment, community and people We believe in equal employment opportunities and strive for a diverse workplace We celebrate and recognize our people Growth Potential TAQA North has field operations predominantly in Alberta that deliver production of approximately 80,000 barrels of oil equivalent/day. Sustainability TAQA aims to be a low carbon power and water champion TAQA North is committed to being a safe and environmentally responsible producer TAQA North uses Acid Gas Injection (AGI) at the Crossfield plant to reduce greenhouse gas emissions TAQA is an Abu Dhabi based company that provides water and energy to communities around the world with an oil and gas sector. When you join TAQA North, you will be joining a company that believes in collaboration, supporting professional development and being active members in the communities where we operate. We strive to create a work environment that is productive and profitable as well as stimulating and enjoyable. We thank all applications, however only those selected for interviews will be contacted.

What you’ll do

The student will provide technical support for personal devices, including desktops, tablets, and mobile phones, while assisting with user administration and hardware deployment. They will also maintain hardware inventory records and support the service desk team with onboarding and desk moves.

Requirements

Candidates must be currently enrolled in a computer science bachelor's degree program and have completed at least their first year of studies. Applicants must be legally eligible to work in Canada and available to work full-time in the Calgary office for the 4-month duration.

Benefits

• Great team environment • Professional development • Equal employment opportunities • Diverse workplace

Listed skills

• adaptability · Preferred
• Attention to detail · Preferred
• Windows · Preferred
• Communication Skills · Preferred
• Inventory management · Preferred
• Microsoft Office Suite · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Personal device support
• Operating systems
• User administration
• IT service management
• Printer support
• Device deployment
• Hardware troubleshooting
• Inventory management
• Windows
• IOS-based software
• Microsoft Office Suite
• Communication skills
• Organizational skills
• Attention to detail
• Adaptability
• Accountability

Job areas

• Technology
• Customer Service & Support
• Energy
• Software