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GROUP EXPERIENCE ATTENDANT (Seasonal Position)

The role involves welcoming and guiding VIP guests, bus tours, and field trip groups to ensure a smooth event flow. Responsibilities include managing entry points, providing instructions, and leading student activities during field trips.

  • On-site
  • Niagara-on-the-Lake, ON
  • Posted Feb 23, 2026
  • Apply by Sep 5, 2026
  • 1 position

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Job summary

Location: Tulip Festival / Pick Farm (Outdoor) Season: Late April – May (Weekdays & Weekends) Pay: $20/hour Schedule: Shifts between 8:00am–9:00pm (4–8 hour shifts) About The Role Group Experience Attendants are responsible for assisting with welcoming, guiding, and supporting VIP guests, bus tours, group bookings, and field trips. This role ensures that groups arrive smoothly, understand the experience, and feel well taken care of, while also protecting the flow of the event and field rules. This is a high-touch, guest-facing role that requires confidence, organization, and the ability to manage groups calmly and clearly. During field trips, this role will be responsible for leading groups of students in activities. Responsibilities Greet guests and provide a warm welcome Manage entry flow to prevent bottlenecks Provide welcome kits, instructions, or apply wristbands or stamps as required (varies by group) Direct guests to entrances, VIP areas, and information points Identify and escalate ticket issues to a manager Answer basic guest questions (bathrooms, exits, VIP, timing) Maintain cleanliness and organization at the entrance Understand and execute the nuances of each event Requirements Must be 16+ (18+ preferred) Comfortable communicating with all ages Must be able to lead group activities during field trips Calm under pressure during peak times Comfortable standing for long periods Reliable transportation to and from the site Ability to follow safety procedures and instructions Must be available weekends Nice to Have Experience with groups and children Customer service or event experience

What you’ll do

The role involves welcoming and guiding VIP guests, bus tours, and field trip groups to ensure a smooth event flow. Responsibilities include managing entry points, providing instructions, and leading student activities during field trips.

Requirements

Candidates must be at least 16 years old, comfortable communicating with all ages, and able to stand for long periods. Reliability in transportation and availability on weekends are essential requirements.

Listed skills

  • Customer servicePreferred
  • OrganizationPreferred
  • CommunicationPreferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Guest Relations
  • Group Management
  • Customer Service
  • Event Coordination
  • Communication
  • Organization
  • Conflict Resolution
  • Public Speaking
  • Crowd Control
  • Child Supervision

Job areas

  • Hospitality
  • Customer Service & Support
  • Agriculture
  • Sports & Recreation
  • Manufacturing

Additional details

Minimum experience
0+ years
Apply by
Sep 5, 2026
Posting language
English
Working hours
40 hours per week
Seniority
Entry level