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System Administrator /Technical Engg

  • Cambridge, ON
  • On-site
  • Posted Oct 16, 2026
  • 1 position

$100,000–$120,000 / year

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Employment type
Full-time
Experience level
Senior · 5+ years
Posting language
English
Working hours
40 hours per week
Seniority
Mid-Senior level
Application method
Direct apply is available

Job summary

Manage PC, mobile, and accessory assets throughout their lifecycle, including inventory, fulfillment, shipping and receiving, maintenance, recertification, and recycling. Provide walk-up, deskside, remote, and AV meeting room support; handle service requests and escalations; and support onboarding and asset audits.

Job details

Inclusion without Exception Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes. Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. Required skill set "Skills and Responsibilities "Experience Range: Good Years Must Have Technical/Functional Skills •Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services •Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle •Work with vendors to conduct physical asset audit and maintain asset stock rooms •End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling) •Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information •Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills •Smart hands support for Server and Network devices •Train the Trainer Roles & Responsibilities •100% Work from Office •Asset inventory management (New Device Asset/Import/Physical Stocking) •PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets. •Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import) •Accessory Request Fulfillment and Unknown Device Research/Investigation •PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle) •Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels) •Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations) •New Hire onboarding training and orientation •AV Meeting Room support Generic Managerial Skills, If any ITIL Trained/Certified, Dell Certified technician, Apple Certified technician Key Words to search in Resume Asset Management, Shipping and Receiving, Asset Life cycle management Salary Range - CA$ 100,000 - CA$ 120,000 Per Year Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources. Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

What you’ll do

Manage PC, mobile, and accessory assets throughout their lifecycle, including inventory, fulfillment, shipping and receiving, maintenance, recertification, and recycling. Provide walk-up, deskside, remote, and AV meeting room support; handle service requests and escalations; and support onboarding and asset audits.

Requirements

The role requires strong communication and interpersonal skills, experience with IT hardware and software asset management, and familiarity with ServiceNow asset workflows and lifecycle stages. Knowledge of Windows Autopilot, Microsoft Office, Windows and iOS troubleshooting, and smart hands support for server and network devices is also required; ITIL or Dell/Apple technician certification is noted.

Listed skills

  • Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • IT Hardware Asset Management
  • Software Asset Management
  • ServiceNow
  • Asset Lifecycle Management
  • Asset Inventory Management
  • Shipping And Receiving
  • Windows Autopilot
  • Windows OS Troubleshooting
  • iOS Troubleshooting
  • PC Fulfillment
  • Device Recertification
  • IT Support
  • Incident And Request Management
  • Server And Network Support
  • Microsoft Office
  • Communication And Interpersonal Skills

Job areas

  • Technology
  • Customer Service & Support
  • Logistics

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