Salesforce BA/PM

Tech Talent International (TTI) supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to startups, small and mid-sized organizations in Canada/US. We are currently hiring a Salesforce BA/PM for our consulting client in the Toronto area. Role: Salesforce BA/PM Type: Contract Number of roles: 1 Rate Range: $62 - $65/hr C2C (40 hrs /week) Duration: 6 monts + potential extensions Location: Hybrid (3 onsite/2 days from home) Toronto, ON, Canada We are seeking a Tech-Savvy Business Analyst / Project Manager with approximately 5 years of hands-on experience leading Sales initiatives and related Systems implementation. The ideal candidate excels at translating business needs into practical technology solutions, with a strong focus on delivering scalable, user-centric systems and tools that boost sales performance and operational efficiency. Key focus of the role will be SFDC BA work + UAT. Core Skills and Experience Communication and Presentation: • Excellent verbal and written communication skills • Able to convey complex ideas clearly to both technical and non-technical audiences • Comfortable presenting to stakeholders at all levels Business Analysis Expertise: Demonstrated ability to lead business-critical initiatives from discovery through delivery Skilled in conducting thorough business analysis and driving collaborative decision-making Proven track record of ensuring timely delivery of business value in fast-paced environments Cross-Functional Partnership: Acted as a key business partner, actively leading across all phases of the project lifecycle, including: • Requirements elicitation and documentation • Business requirement analysis and validation • Stakeholder feedback sessions • Impact analysis and risk identification • UAT coordination and execution • Sprint demos and agile ceremonies • Change readiness, training, and go-live support • Troubleshooting user-reported issues with minimal disruption and long-term fixes in mind Stakeholder management • Successfully partnered with diverse stakeholder groups • Strong ability to secure alignment and manage expectations throughout the project lifecycle Process Mapping, Optimization and Problem Solving • Skilled in mapping and analyzing “as-is” and “to-be” business processes • Able to distinguish between core business needs, stakeholder desires, and system constraints • Analytical thinker with a knack for identifying root causes and driving long-term, data-driven solutions • Focused on uncovering and addressing systemic process inefficiencies, not just symptoms Additional • Willingness to take on additional tasks or responsibilities as assigned by the Apple Manager or team lead • Demonstrates flexibility, ownership, and a proactive approach to problem-solving and delivery • Salesforce Experience (Preferred): Familiarity with Sales Cloud, Experience Cloud, and dashboard configuration • Experience using Miro, Box, and similar tools for collaboration and process mapping

The role involves leading Sales initiatives and systems implementation by translating business needs into scalable technology solutions. Key focus areas include Salesforce business analysis, UAT coordination, and managing the project lifecycle from discovery to delivery.

Candidates need approximately 5 years of experience in business analysis and project management with a strong focus on sales performance tools. Proficiency in Salesforce (Sales Cloud, Experience Cloud) and collaborative tools like Miro and Box is preferred.

• Business analysisPreferred
• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Business Analysis
• Project Management
• Salesforce
• User Acceptance Testing (UAT)
• Requirements Elicitation
• Process Mapping
• Stakeholder Management
• Agile Ceremonies
• Impact Analysis
• Change Readiness
• Sales Cloud
• Experience Cloud
• Dashboard Configuration
• Miro
• Box
• Cross-Functional Partnership

• Consulting
• Technology
• Software
• Management & Leadership
• Data & Analytics

Minimum experience

5+ years

Apply by

Sep 13, 2026

Posting language

English

Working hours

40 hours per week

Office presence

3 days per week

Seniority

Mid-Senior level

Application method

Direct apply is available