Business Analyst (Salesforce)

Job summary

Facilitate workshops with senior business stakeholders and elicit business requirements. Document requirements for Salesforce CRM implementations or enhancements in an Agile delivery environment.

Job details

TekStaff's Client has a current vacancy for a Business Analyst (Salesforce) Job Description Candidate Requirements/Must Have Skills: • 5-7 years of experience as Business Analysis in Agile delivery environments. • Experience facilitating workshops with senior business stakeholders. • Strong requirements elicitation and documentation skills • 2-3 years of recent experience working on Salesforce CRM implementations or enhancements is a must have Nice-To-Have Skills: • Experience in Commercial Banking, Corporate Banking, Wealth, or Financial Services. • Previous experience with Jira, Confluence and Microsoft Office Suite TekStaff may use artificial intelligence (AI) tools as part of the applicant screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.

What you’ll do

Facilitate workshops with senior business stakeholders and elicit business requirements. Document requirements for Salesforce CRM implementations or enhancements in an Agile delivery environment.

Requirements

Requires 5–7 years of business analysis experience in Agile delivery environments, strong requirements elicitation and documentation skills, and experience facilitating workshops with senior stakeholders. Recent experience of 2–3 years working on Salesforce CRM implementations or enhancements is required; financial services experience and familiarity with Jira, Confluence, and Microsoft Office Suite are preferred.

Listed skills

• Jira · Preferred
• Business analysis · Preferred
• Microsoft Office Suite · Preferred
• Stakeholder Management · Preferred
• Salesforce CRM · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business Analysis
• Agile Delivery
• Workshop Facilitation
• Stakeholder Management
• Requirements Elicitation
• Requirements Documentation
• Salesforce CRM
• Jira
• Confluence
• Microsoft Office Suite
• Commercial Banking
• Corporate Banking
• Wealth Management
• Financial Services

Job areas

• Data & Analytics
• Technology
• Finance & Accounting