Inside Sales Representative

Job summary

The Inside Sales Representative is responsible for managing and retaining an assigned client territory while generating new business growth. Key tasks include conducting sales presentations, qualifying leads, and maintaining accurate customer information in Salesforce.

Job details

About Continuum Teldon Teldon was established in 1969 and built its reputation on innovative, high-quality personalized calendars that set the industry standard. With over 50 years of expertise, Teldon partners with Fortune 500 companies across North America to help brands connect with their audiences. Now part of Continuum Marketing Services, this legacy is expanding. The acquisition brings together proven print and promotional expertise with modern marketing execution, including direct mail, in-store, and experiential solutions. It’s an exciting time to join the team. With broader capabilities and a growing client base, Continuum Teldon offers opportunities to make an impact, do meaningful work, and be part of what’s next. Position Overview: We are looking for a motivated and results-focused sales professional to join our sales team as an Inside Sales Representative. The Inside Sales Representative is responsible for managing and retaining an assigned client territory while generating new business growth. This role combines prospecting and lead qualification with the development of long-term client relationships to drive revenue. Key responsibilities include delivering engaging sales presentations, qualifying and converting qualified leads, and managing existing clients to ensure client satisfaction and consistent achievement of sales targets. As a part of our sales team, you will receive ongoing training and support from our experienced sales leadership team, while working collaboratively with other sales representatives to achieve success. This role is based onsite Monday to Friday at our Richmond, BC office. Candidates must be able to commute to our office or able to relocate in order to be considered. What We Offer: We believe in taking care of our team - inside and outside of the office. Here's what you can expect as a Continuum Teldon team member: Uncapped commissions Extended health benefits starting immediately - including medical, dental, and paramedical coverage Access to virtual healthcare - connect with qualified medical professionals virtually when you need An annual Health Spending Account to cover additional health expenses Employer-matched RRSP program 3 weeks of vacation per year to start Monday to Friday schedule Onsite gym Free onsite parking A vibrant company culture and lively office environment that values both hard work and play Ongoing internal training and development to support your career growth Key Responsibilities: Manage and grow an assigned retention-based territory of existing clients and identify upselling or cross-selling opportunities Conduct engaging sales presentations to clients and prospects via telephone, identifying client needs and promoting relevant products and services Handle a high volume of inbound and outbound telephone calls and emails, providing a high level of professionalism and customer service in all interactions Execute sales strategies to consistently achieve or exceed sales targets and key performance indicators (KPIs) Proactively identify and qualify new business opportunities through outbound calls and emails to generate new business Build, manage and maintain strong relationships with prospective clients to build a sustainable pipeline of new business Maintain accurate and up-to-date customer and order information within Salesforce to support efficient sales operations Participate in team meetings, training sessions, and ongoing sales coaching to enhance product knowledge and sales performance Remain informed on product and service offerings, industry trends, and sales best practices Required Skills and Qualifications: 1-2 years of previous sales experience in Inside Sales, Business Development, or a similar role Proven track record of achieving and exceeding sales targets Strong negotiation and objection-handling skills Experience using a sales or CRM system is an asset (Salesforce experience preferred) Excellent written and verbal communication skills in English Strong organizational and time-management abilities Highly self-motivated with a positive, professional attitude Ability to work independently and collaboratively in a team environment Compensation: $50,000 annually plus commissions. We appreciate the interest of all candidates in this position. Please note only those candidates selected for an interview will be contacted.

What you’ll do

The Inside Sales Representative is responsible for managing and retaining an assigned client territory while generating new business growth. Key tasks include conducting sales presentations, qualifying leads, and maintaining accurate customer information in Salesforce.

Requirements

Candidates must have 1-2 years of previous sales experience in Inside Sales or Business Development. A proven track record of achieving sales targets and strong negotiation skills are required.

Benefits

• Uncapped commissions • Extended health benefits • Medical coverage • Dental coverage • Paramedical coverage • Virtual healthcare • Health spending account • Employer-matched RRSP program • 3 weeks of vacation • Onsite gym • Free onsite parking

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Objection Handling · Preferred
• Account Management · Preferred
• Negotiation · Preferred
• Lead Qualification · Preferred
• Communication Skills · Preferred
• Client Relationship Management · Preferred
• Salesforce · Preferred
• Business development · Preferred
• CRM · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inside sales
• Business development
• Sales presentations
• Lead qualification
• Client relationship management
• Negotiation
• Objection handling
• Salesforce
• CRM
• Communication skills
• Time management
• Customer service
• Prospecting
• Account management
• Inside Sales
• Sales Strategy
• Outbound Calls
• Product Knowledge
• Sales Leadership
• Cross-Selling
• Professionalism
• Virtual Health
• Sales Prospecting
• Results Orientation
• Service Offerings
• Self-Motivation
• Advertising Mail
• Business Development
• Customer Relationship Management
• Customer Service
• Training And Development
• English Language
• Sales
• Marketing
• Innovation
• Key Performance Indicators (KPIs)
• Coaching
• Sales Operations
• Sales Presentations
• Time Management
• Upselling
• Verbal Communication Skills

Job areas

• Sales
• Customer Service & Support
• Marketing
• Inside Sales Representative
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products