Technical Customer Service Agent I-TH

Job summary

The Technical Customer Service Agent will provide technical assistance to customers and resolve service-related issues. They will work as part of a team to ensure high-quality support and positive customer experiences.

Job details

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What you’ll do

The Technical Customer Service Agent will provide technical assistance to customers and resolve service-related issues. They will work as part of a team to ensure high-quality support and positive customer experiences.

Requirements

Candidates should possess relevant technical skills and professional certifications as outlined in the job requirements. Previous experience in a customer-facing technical role is expected.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Communication · Preferred
• Technical Support · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Technical Support
• Customer Service
• Problem Solving
• Communication
• Technical Assistance
• Troubleshooting (Problem Solving)

Job areas

• Customer Service & Support
• Technology
• Technical Customer Service Agent
• Technical Customer Service Representative
• Contact Centre Information Clerks
• Customer Service Representatives