Delta Dartmouth - Banquet Server

Job summary

The Banquet Server is responsible for providing exceptional customer service and ensuring the efficient execution of banquet and catering events. This includes setting up rooms, serving food and beverages, and maintaining service areas according to hotel standards.

Job details

Delta Hotels Dartmouth by Marriott : Banquet Server (FT/PT/Casual) The Delta Hotels by Marriott – Dartmouth is proud of the reputation it has earned for delivering exceptional customer service. Since opening under the Delta flag, our hotel has consistently been ranked as one of the top five Delta hotels throughout the world for overall guest satisfaction. In each of our departments, our team shares a common goal – providing an exceptional customer experience in a clean, comfortable environment. We have consistently aspired to build a team of the best hospitality professionals in our market, offering training and benefits programs that continue to make us an employer of choice. If you are committed to providing exceptional customer service and want to join a team that shares this common goal, Delta is presently seeking a Banquet Server. Job Description Reporting to the Banquet Manager and Supervisor, the Banquet Server will be responsible for ensuring guest and associate satisfaction while maintaining hotel standards. What you will be doing as a Banquet Server: Provide exceptional customer service to guests during banquet and catering events; Set up and teardown banquet rooms according to event specifications and hotel standards; Serve food and beverages in a professional, courteous, and efficient manner; Ensure tables, buffet stations, and service areas are maintained throughout events; Anticipate guest needs and respond promptly to requests and concerns; Work collaboratively with the Banquet Team, Kitchen Team, and Event Coordinators to ensure successful event execution; Follow all food safety, sanitation, and health and safety procedures; Maintain a professional appearance and positive attitude at all times; Review the Banquet Event Order (BEO) prior to each event to understand event requirements, timelines, room setup, menu details, guest counts, and any special requests, including dietary restrictions, allergies, and VIP accommodations; Such other related duties and responsibilities as may be required from time to time. Your experience and skills include: Must have a valid Serve Right Certificate (or willingness to obtain); Previous banquet, catering, restaurant, or hotel experience is considered an asset; Ability to work efficiently in a fast-paced environment while maintaining attention to detail; Strong communication and interpersonal skills with a guest-focused approach; Ability to lift, carry, and move banquet equipment and stand for extended periods; Flexible availability, including evenings, weekends, and holidays. Employee Benefits: Eligible for signing bonus upon completion of probationary period Comprehensive extended Health & Dental benefits Integrated learning environment with room to grow Access to our gym and fitness facility 50% reimbursement of monthly transit pass Company RRSP contributions Employee Assistance Program Eligible for company referral bonus program Company scholarship program for employees and family members Marriott’s Employee travel program Daily meal allowance provided Free on-site Parking Employee centric back of house experience Working along side a collaborative team of likeminded individuals Park Place Centre Limited is an equal opportunity employer. Delta Hotels Dartmouth by Marriott values are shaped by responsible leadership, collaboration, integrity and accountability. Our employees are integral to our success, and, because of this, we greatly value our team and recognize their contributions and importance. If you recognize similar values in yourself, we encourage you to apply! APPLY TODAY: Please apply online or send your resume to recruitment@armourgroup.com. Please note that, while we thank all applicants for applying, only those selected for an interview will be contacted.

What you’ll do

The Banquet Server is responsible for providing exceptional customer service and ensuring the efficient execution of banquet and catering events. This includes setting up rooms, serving food and beverages, and maintaining service areas according to hotel standards.

Requirements

Candidates must have a valid Serve Right Certificate or be willing to obtain one. Previous experience in banquet, catering, or hotel environments is considered an asset, along with the ability to work in a fast-paced, physically demanding role.

Benefits

• Signing bonus
• Extended health benefits
• Dental benefits
• Gym and fitness facility access
• Transit pass reimbursement
• RRSP contributions
• Employee assistance program
• Referral bonus program
• Scholarship program
• Marriott employee travel program
• Daily meal allowance
• Free on-site parking

Listed skills

• Customer service · Preferred
• Food safety · Preferred
• Sanitation · Preferred
• Communication · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Teamwork · Preferred
• Time management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Banquet service
• Catering
• Food safety
• Sanitation
• Event execution
• Communication
• Interpersonal skills
• Attention to detail
• Teamwork
• Time management
• Banquet Event Orders
• Event Catering
• Accountability
• Productivity Improvement
• Lifting Ability
• Positivity
• Safety Procedures
• Customer Service
• Employee Assistance Programs
• Food Safety And Sanitation
• Leadership
• Interpersonal Communications
• Restaurant Operation
• Detail Oriented

Job areas

• Hospitality
• Customer Service & Support
• Food & Beverage
• Banquet Server
• Waiter / Waitress
• Waiters
• Waiters and Waitresses

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