Mystic - Server Assistant

Server Assistant at Mystic with Freehand Hospitality About Freehand Hospitality Rooted in chef-led creativity, our team is passionate about bringing people together with bold flavours, thoughtful ingredients, and warm, welcoming service. We celebrate diverse culinary styles—from upscale Maritime dining to classic French fare—paired with genuine hospitality that leaves a lasting impression. Every dish tells a story, and every experience celebrates connection, community, and a true sense of place in Halifax. About Mystic Now open on the Halifax waterfront in the new Queen’s Marque district, Mystic explores the natural landscape of Canada with a focus on our Maritime provinces. Here, Chef Malcolm Campbell, who developed a passion for haute cuisine and refined techniques in Michelin-starred settings, and his team are passionate about showcasing the region’s most exceptional fish, flora and fauna curating an authentic expression of time and place. Exuding professional grace, expertise and warmth at every opportunity, our team will work together to forge an honest connection between the kitchen and the table. Taking an authentic and elevated approach to hospitality, Front of House staff intuitively adapt to the unique needs of each guest and ensure everybody leaves feeling that their experience was well worth the journey. Job Description Exuding professional grace, expertise and warmth at every opportunity, our team will work together to forge an honest connection between the kitchen and the table. Taking an authentic and elevated approach to hospitality, we are looking for a Fine-Dining Server Assistant who intuitively adapt to the unique needs of each guest and ensure everybody leaves feeling that their experience was well worth the journey. What you will be doing as a Server Assistant: Expertly answering questions about food, beverage, wine and other restaurant functions and services; Proficiently assisting with food running that plates arrive to the proper guest, using table and seat numbers, without needing to “auction off” dishes; Emptying garbage, linen bags and disposing of garbage and recycling; Monitoring the cleanliness of sections and ensuring all materials and areas are clean and free from clutter; Professionally communicating with servers and hosts to maximize seating; Communicating to all servers any comments or information provided by guests to ensure a positive, memorable experience; Keenly following all food safety standards and systems; Such other related duties and responsibilities as may be required from time to time. The person we are looking for has: Experience working in a similar high-end, luxury, or fine-dining establishment; Ability to remain calm under pressure while working in a fast-paced environment; Organizational skills; Ability to take direction and prioritize; Strong oral communication skills; High level of product knowledge. Why join us and what's in it for you? Comprehensive extended Health & Dental benefits Integrated learning environment with room to grow Access to our gym and fitness facility 50% reimbursement of monthly transit pass Company RRSP contributions Employee Assistance Program Eligible for company referral bonus program Working along side a collaborative team of likeminded individuals A member of The Armour Group Ltd, Freehand Hospitality is an equal opportunity employer. We value our employees and their well-being. If you would like to join an organization with which you can have a work-life balance, career growth, long term job stability, and an opportunity to positively contribute to the community, this position may be for you! Qualified applicants are invited to apply through the job link or submit their resume and cover letter to [email protected]. Please note that, while we thank all applicants for applying, only those selected for an interview will be contacted.

The Server Assistant will support the front-of-house team by managing food running, maintaining cleanliness, and providing expert information on food and beverage offerings. They are responsible for ensuring a seamless guest experience through professional communication and adherence to food safety standards.

Candidates must have prior experience in a high-end or luxury dining establishment and the ability to remain calm in a fast-paced environment. Strong organizational and oral communication skills are essential for this role.

• Health benefits • Dental benefits • Gym and fitness facility access • Transit pass reimbursement • RRSP contributions • Employee Assistance Program • Referral bonus program

• Time managementPreferred
• Customer servicePreferred
• TeamworkPreferred
• Problem solvingPreferred
• OrganizationPreferred
• Attention to detailPreferred
• Food safetyPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Fine-dining service
• Food running
• Wine knowledge
• Customer service
• Communication
• Food safety
• Organization
• Time management
• Attention to detail
• Professionalism
• Teamwork
• Problem solving
• Product Knowledge
• Composure
• Organizational Skills
• Cleanliness
• Creativity
• Employee Assistance Programs
• Food Safety And Sanitation
• Hospitality
• Restaurant Operation
• Verbal Communication Skills
• Calmness Under Pressure
• Honesty

• Hospitality
• Food & Beverage
• Customer Service & Support
• Server Assistant
• Waiter / Waitress
• Waiters
• Waiters and Waitresses

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week