BC - General Sales Manager

Is this job for you? Do you believe in putting the customer first? Are you a team player and do you have an incredible sense of leadership? Are you motivated by achievement goals? The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations! Responsibilities Reporting to the Store Manager, the General Sales Manager will have the following responsibilities: Maintain excellence in store merchandising, detail and customer service Conduct hiring, scheduling and training of the sales team Develop employees through goal setting, coaching and formal performance appraisals Implement all sales programs Increase delivered sales, Closing Ratio and “Return On Customer” Achieve sales and margin targets while controlling expenses Organize and plan promotions and marketing events Lead daily team talks and sales meetings Understand, implement, maintain and ensure compliance with all Brick Group policies and procedures Community involvement Qualifications High school diploma or equivalent; post secondary education an asset 2 or more years of customer service or sales experience Previous retail Supervisory or Senior Associate experience an asset Proven track record in customer service, operations and merchandising Excellent verbal and written communication skills Highly developed problem solving skills Good time management skills and work ethic The ability to promote an extreme level of excellence and pride in customer service and store detail Flexibility to work any shift, including evenings and weekends, as required Why The Brick? A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family Competitive remuneration package that will commensurate with experience Career progression potential with plenty of access to ongoing personal and professional development Employee discounts A dynamic environment to showcase your leadership talents. Apply now The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [email protected]

The General Sales Manager is responsible for overseeing store merchandising, customer service excellence, and the daily management of the sales team. They must drive sales performance, manage staff training and scheduling, and ensure compliance with company policies.

Candidates should have at least 2 years of experience in sales or customer service, with previous retail supervisory experience considered an asset. A high school diploma is required, and strong communication and problem-solving skills are essential for success in this role.

• Health insurance • Dental services • Paramedical services • Employee discounts • Professional development

• Time managementPreferred
• Customer servicePreferred
• Problem solvingPreferred
• Inventory managementPreferred
• Retail operationsPreferred

Identified from the job description. Confirm important requirements above.

• Sales management
• Customer service
• Team leadership
• Merchandising
• Staff training
• Performance appraisals
• Goal setting
• Problem solving
• Time management
• Marketing
• Inventory management
• Communication skills
• Retail operations
• Strong Work Ethic
• Goal Setting
• Management
• Customer Service
• Communication
• Sales
• Selling Techniques
• Leadership
• Group Policy
• Problem Solving
• Operations
• Performance Review
• Coaching
• Time Management
• Scheduling
• Enthusiasm

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• General Sales Manager
• Sales Manager (General)
• Sales and Marketing Managers
• Sales Managers

Minimum education

High school

Minimum experience

2+ years

Apply by

Sep 17, 2026

Posting language

English

Working hours

40 hours per week