Sales Associate

Job summary

Engage customers on the sales floor to recommend furniture, mattresses, appliances, and electronics solutions. Drive sales to meet performance targets while coordinating delivery and service teams for exceptional customer support.

Job details

Company Description Founded in 1971, The Brick is Canada’s largest volume retailer of furniture, mattresses, appliances, and electronics, with over 230 locations, 6 distribution centres, and approximately 6,000 team members nationwide. The company is known for value-priced, quality brand name home furnishings and a strong commitment to customer service. Team members at The Brick build dynamic and meaningful careers and are recognized for performance and innovation. The Brick promotes a collaborative environment where teammates support one another and celebrate success together. Applicants can learn more about the company and its culture at https://linktr.ee/thebrickcanada. Role Description The Sales Specialist is a full-time, on-site role based at The Brick’s Burlington, ON location. In this position, the Sales Specialist engages customers on the sales floor, understands their needs, and recommends appropriate furniture, mattresses, appliances, and electronics solutions. The role involves actively driving sales, meeting or exceeding performance targets, and contributing to store merchandising and product presentation. The Sales Specialist provides exceptional customer service before, during, and after the sale, including follow-ups and coordination with delivery and service teams. This role also includes staying current on product knowledge, participating in in-store training, and collaborating with teammates to maintain a positive, high-performing environment. Qualifications Candidates should possess strong Communication and Customer Service skills to engage customers, build rapport, and support a positive in-store experience. Candidates should possess solid Sales skills, including the ability to identify customer needs, present solutions, and close sales in a retail environment. Candidates should possess Training and Sales Management skills or experience to support product knowledge development and contribute to achieving store sales goals. Additional beneficial qualifications include prior retail or showroom experience, comfort working with sales targets and KPIs, and proficiency with POS systems. A flexible schedule, including evenings, weekends, and holidays as needed, and the ability to stand for extended periods and assist with light product movement.

What you’ll do

Engage customers on the sales floor to recommend furniture, mattresses, appliances, and electronics solutions. Drive sales to meet performance targets while coordinating delivery and service teams for exceptional customer support.

Requirements

Candidates need strong communication and sales skills to identify customer needs and close retail sales. Flexibility to work evenings, weekends, and holidays, along with the ability to stand for long periods, is required.

Listed skills

• Customer service · Preferred
• Training · Preferred
• Sales · Preferred
• Communication · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Communication
• Customer Service
• Sales
• Training
• Sales Management
• POS Systems
• Merchandising
• Product Presentation
• Closing Sales
• Relationship Building

Job areas

• Retail
• Sales
• Customer Service & Support