Temporary Upstream Support Facilitator

Job summary

The Upstream Support Facilitator provides assessment, case management, and outreach support to youth and their families to help them remain in school and maintain stable housing. The role also involves connecting youth to mental health resources and providing specific support for the 2SLGBTQIA+ community.

Job details

About Us The Bridge Youth & Family Services is an Okanagan-based non-profit agency that utilizes evidence-based and client-centered care to provide the best service for our program participants and community. We provide safe, welcoming, and accessible spaces for individuals and families. With more than 50 years of experience, we are consistently expanding our programs and services along with looking for individuals to join our dedicated team and help us continue our impact of transforming lives and building community. At The Bridge you will have opportunities for success with a focus on personal development and the flexibility to learn and grow. We value our employees and showcase our commitment by offering competitive compensation packages and ongoing training & career development opportunities. Come live, work and play here in the Okanagan where adventure and nature are at your fingertips. About the Role The Upstream Support Facilitator provides assessment, case management, and support for youth and/or their families. This position provides outreach to youth identified through the Upstream Project and connects them to supports that help them remain in school, maintain stable housing, and improve the student’s overall health and mental well-being. Additionally, this position supports youth who are part of the 2SLGBTQIA+ community. Position: Temporary Part-Time 20 hrs per week until January 31, 2027, with potential for extension. Compensation: $33.12 - $38.62 per hour Indirect Compensation * 3 weeks vacation, which increases with length of service * 1 paid wellness day per year * Paid Birthday off * Paid sick time which increases with length of service. * Employer Paid Training (CPR-C/First Aid, NVCI Etc…) * Professional development & education reimbursement opportunities Qualifications: Education and experience * Degree in child and youth care, social work or psychology * Three years of experience working with youth and families with complex needs Job skills and abilities * Well-developed interpersonal, counselling, oral and written skills * Strong understanding of Trauma Informed Practice * Understands impact of colonization, residential schools and resulting intergenerational trauma in indigenous communities * Knowledge of 2SLGBTQIA+ issues * Incorporates positive youth development and a strengths-based approach * Strong knowledge of the bio-psycho-social factors that affect mental wellness including substance use * Strong conflict resolution skills * Proficient knowledge of group process and facilitation techniques * Ability to work effectively with participants, program team and other community professionals * Good time management skills * Ability to work independently Other Requirements * Criminal Record Search in accordance with agency policy * Valid Unrestricted BC Driver’s license and use of reliable vehicle * Community Care Emergency First Aid Certificate - preferred * Non Violent Crisis Intervention - preferred * Mental Health First Aid - preferred * Naloxone Training- preferred * Employees must declare their vaccination status for COVID-19 and influenza; if vaccinated, documentation must be provided. We appreciate and thank all applicants for their interest; however, we will contact only those candidates shortlisted for an interview. The Bridge is an equal opportunity employer

What you’ll do

The Upstream Support Facilitator provides assessment, case management, and outreach support to youth and their families to help them remain in school and maintain stable housing. The role also involves connecting youth to mental health resources and providing specific support for the 2SLGBTQIA+ community.

Requirements

Candidates must hold a degree in child and youth care, social work, or psychology and possess at least three years of experience working with youth and families with complex needs. A valid unrestricted BC driver's license and a reliable vehicle are required, along with the ability to pass a criminal record search.

Benefits

• 3 weeks vacation
• 1 paid wellness day per year
• Paid birthday off
• Paid sick time
• Employer paid training
• Professional development reimbursement
• Education reimbursement

Listed skills

• Time management · Preferred
• assessment · Preferred
• interpersonal skills · Preferred
• Group Facilitation · Preferred
• case management · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Case management
• Assessment
• Outreach
• Trauma informed practice
• Conflict resolution
• Group facilitation
• Interpersonal skills
• Counseling
• Time management
• Positive youth development
• Strengths-based approach
• Mental wellness support
• Emergency First Aid
• Valid Driver's License
• First Aid
• Cardiopulmonary Resuscitation (CPR)
• Case Management
• Social Work
• Conflict Resolution
• Crisis Intervention
• Group Dynamics
• Psychology
• Mental Health First Aid
• Time Management
• Trauma Care

Job areas

• Social Services
• Healthcare
• Education
• Support Facilitator
• Youth Counselor / Worker
• Social Work and Counselling Professionals
• Counselors, All Other

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