ICE - Service Staff - Support

Welcome to The Canadian Icehouse, Canada's fastest-growing independent restaurant group! We know that without our incredible teams we wouldn't be a fraction of where we are today. Our teams live and breathe our Core Values; these are 6 key principles that influence all of our decisions as an organization. Take Care of Each Other and Yourself Think Like a Customer Support Your Community Hurry, Don’t Rush Embrace Innovation Be Persistent Our Team is filled with people who are passionate about providing an above and beyond experience for guests. The goal is to strengthen the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do attitude! What roles are we looking to fill? Host/Hostess Ace/Porter/Runner Requirements / What do you need? A passion for people - no experience necessary, we will train you! Willingness to learn and expand your knowledge, as well as grow as an individual Dedication to learning a large menu with many in-house made items Ability to communicate effectively Ambition and drive to create the best experience for your team and guests A drive to find solutions rather than point out problems Considering applying? These are some of the great benefits of joining our team! Flexible Hours Advancement Opportunities Benefit packages Performance based bonuses Staff Discount Lifelong Friendships When not at work, you may catch us out in the community volunteering, raising funds for The Canadian Mental Health Association or the local Children's Hospital, or having a couple of drinks with friends. The Brew Crew is a team of devoted, compassionate, and ambitious individuals that are hungry for what the future holds. We believe it's our duty to provide all of our employees with a safe, fun-filled work environment with endless advancement opportunities. Let us tell you more about why you should join the best team in Canada, today! We can't wait to hear from you! The Canadian Icehouse is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage individuals from all backgrounds to apply and join our team.

The role involves providing exceptional customer service and supporting the team to enhance the guest experience. Staff will be trained to handle various responsibilities such as hosting and running.

Candidates should have a passion for people and a willingness to learn, with no prior experience necessary. Effective communication and a proactive attitude towards problem-solving are essential.

• Flexible Hours • Advancement Opportunities • Benefit Packages • Performance Based Bonuses • Staff Discount • Lifelong Friendships

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Communication
• Problem Solving
• Teamwork
• Learning
• Passion for People

• Customer Service & Support
• Hospitality
• Food & Beverage

Minimum experience

0+ years

Apply by

Dec 22, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level

Application method

Direct apply is available