Restaurant Management | Service Staff

Job summary

The role involves providing exceptional guest experiences, leading and coaching team members, and managing daily restaurant operations. Responsibilities also include troubleshooting building maintenance and collaborating with the General Manager to ensure store success.

Job details

[https://assets.jazz.co/customers/customer_20211230233229_DCUTGUCWKQZ3K6AE/layout/20230816152027-CBH_whitebackground.png] Welcome to The Canadian Brewhouse, Canada's fastest-growing independent restaurant group! We know that without our incredible teams we wouldn't be a fraction of where we are today. Our teams live and breathe our Core Values; these are 6 key principles that influence all of our decisions as an organization. * Take Care of Each Other and Yourself * Think Like a Customer * Support Your Community * Hurry, Don’t Rush * Embrace Innovation * Be Persistent Our Team is filled with people who are passionate about providing an above and beyond experience for guests. The goal is to strengthen the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do attitude! What roles are we looking to fill? * Server * Bartender * FOH Supervisor * Assistant General Manager Server | Bartender Role Requirements * A passion for people - no experience necessary, we will train you! * Willingness to learn and expand your knowledge, as well as grow as an individual * Dedication to learning a large menu with many in-house made items * Ability to communicate effectively * Ambition and drive to create the best experience for your team and guests * A drive to find solutions rather than point out problems FOH Supervisor | Assistant General Manager Role Requirements * Handle difficult situations, and guiding the team when challenges arise. * Table touching, ensuring all guests are receiving that ‘wow’ experience * Lead, coach, and mentor your team to embrace the Brewhouse values and culture * Monitor and troubleshoot building maintenance * Working closely with your General Manager to ensure all ordering and tasks are completed to successfully run the store * Support yourself and your team to grow to their full potential within our company! What do you need? * A passion for people and love for the industry * The willingness to learn and expand your knowledge * Dedication to learning a large database of many Brewhouse procedures - including food, drinks, policies, training programs, values, processes, the list goes on! * Strong ability to communicate effectively * Ambition and drive to create the best experience for your team and guests * A drive to find solutions rather than point out problems Considering applying? These are some of the great benefits of joining our team! * Flexible Hours * Advancement Opportunities * Benefit packages * Performance based bonuses * Staff Discount * Lifelong Friendships When not at work, you may catch us out in the community volunteering, raising funds for The Canadian Mental Health Association or the local Children's Hospital, or having a couple of drinks with friends. The Brew Crew is a team of devoted, compassionate, and ambitious individuals that are hungry for what the future holds. We believe it's our duty to provide all of our employees with a safe, fun-filled work environment with endless advancement opportunities. Let us tell you more about why you should join the best team in Canada, today! We can't wait to hear from you! The Canadian Brewhouse is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage individuals from all backgrounds to apply and join our team.

What you’ll do

The role involves providing exceptional guest experiences, leading and coaching team members, and managing daily restaurant operations. Responsibilities also include troubleshooting building maintenance and collaborating with the General Manager to ensure store success.

Requirements

Candidates should possess a passion for people and a strong willingness to learn company procedures, menus, and values. Effective communication skills and a proactive, solution-oriented mindset are essential for success in this role.

Benefits

• Flexible hours • Advancement opportunities • Benefit packages • Performance based bonuses • Staff discount • Lifelong friendships

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Training · Preferred
• Leadership · Preferred
• Communication · Preferred
• Coaching · Preferred
• Inventory management · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Leadership
• Coaching
• Mentoring
• Communication
• Problem solving
• Team management
• Conflict resolution
• Building maintenance
• Inventory management
• Hospitality
• Training
• Influencing Skills
• Influencing Without Authority
• Willingness To Learn
• Compassion
• Customer Support
• Mental Health
• Customer Service
• Innovation
• Restaurant Operation
• Troubleshooting (Problem Solving)

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Restaurant Staff
• Restaurant / Food Service Manager
• Restaurant Managers
• Food Service Managers