Drug Database Associate - Contract 12 months - Express Scripts Canada

Job summary

The Drug Database Associate is responsible for maintaining and updating drug product and price information to ensure accurate claim adjudication. They also perform quality assurance checks, resolve provider inquiries, and support internal teams with drug pricing issues.

Job details

The job profile for this position is Provider Data Senior Analyst, which is a Band 3 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Job Title: Drug Database Associate - Contract 12 months Location: Mississauga, ON Employment Type: Contract Reason for Vacancy: Replacement Work Arrangement: Hybrid Department Name: Drug Plan Management Team Pay Type: Hourly Pay Range: $25.00 to $30.00. Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role. About Us Express Scripts Canada (ESC) is a leading health benefits management company. Serving over 12 million members, we help insurance carriers, third party administrators, and the public sector optimize the value of health benefits by linking the talent and professional expertise of our people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM) companies in North America, part of The Cigna Group (NYSE: CI), a global health company. Together, we deliver innovative, cost-effective solutions that improve access, affordability, and health outcomes for Canadians. Job Summary: Through the work of the Drug Pricing Services team, Express Scripts Canada offers its customers access to a comprehensive drug product and price file database of drug identification numbers (DINs) and drug prices for drug claim adjudication. The primary function of the Drug Database Associate is to update and maintain ESC’s database, leveraging multiple sources, using their knowledge and experience from retail pharmacy. Key Responsibilities: Performs the scheduled tasks required to maintain product and price information for drug and medical supplies & equipment items while ensuring contract requirements are met for accuracy and timeliness. Uses documented processes to apply provincial coverage and price changes from source files for each field in the database and performs data loading in system. Participates in the maintenance of various programs and functionalities in ESC’s systems. Performs quality assurance checks on peer’s tasks to ensure data accuracy. Demonstrates understanding of various sources leveraged for database maintenance; identifies exceptions or errors and undertakes necessary steps to resolve. Responds to and resolves Provider and Customer inquiries regarding drugs and medical supplies & equipment database information. Supports internal teams in resolution of drug pricing related issues. Contributes to completion of projects and programs in area of expertise. Participates in system testing and analysis in support of new functionality, new system processes, and business rules changes. Participates in problem resolution, process improvements and process changes, as required. Applies knowledge and expertise to resolve complex situations and understand impact and implications for business processes, expanding beyond the scope of Drug Database. Completes day-to-day Provider Data tasks without immediate supervision, but has ready access to support and advice from more experienced team members. Tasks involve a degree of forward planning and anticipation of needs/issues. What We’re Looking For: Post graduate diploma. Graduate from a Pharmacy Technician/Assistant program with experience in retail pharmacy Previous experience working in drug pricing or in a Pharmacy Benefit Manager preferred Effective organizational and time management skills to meet firm turnaround times Critical thinking for decision making Team player also able to work independently Meticulous attention to detail and processes in place Superior analytical and problem-solving skills Advanced MS Excel skills Bilingualism (French & English) is an asset Why Join Us? Competitive compensation, benefits and pension plan Career development and advancement opportunities A culture that celebrates innovation and collaboration Flexible work options and wellness programs Pre-Employment Requirements All offers of employment are conditional upon the successful completion of reference checks and background verification in accordance with company policy. Within ESC, for certain positions, obtaining and maintaining a federal government security clearance is a condition of employment. Candidates applying for such roles must meet all eligibility criteria for the applicable clearance level and consent to the security screening process as mandated by federal regulations. Failure to obtain or maintain the required clearance will result in withdrawal of the offer or termination of employment. Our hiring process includes AI-powered tools to conduct video interviews, take notes and score candidates; however, all scores will be reviewed by hiring managers and our Talent team before making a decision. Internal Applications Deadline : August 26, 2026 Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.

What you’ll do

The Drug Database Associate is responsible for maintaining and updating drug product and price information to ensure accurate claim adjudication. They also perform quality assurance checks, resolve provider inquiries, and support internal teams with drug pricing issues.

Requirements

Candidates must have a post-graduate diploma and be a graduate of a Pharmacy Technician or Assistant program with retail pharmacy experience. Proficiency in MS Excel and strong analytical, organizational, and problem-solving skills are required for this role.

Benefits

• Competitive compensation • Benefits package • Pension plan • Career development opportunities • Flexible work options • Wellness programs

Listed skills

• Time management · Preferred
• Problem solving · Preferred
• Quality assurance · Preferred
• Critical Thinking · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Drug database maintenance
• Pharmacy technician knowledge
• Data entry
• Quality assurance
• Critical thinking
• Analytical skills
• Problem-solving
• Time management
• Organizational skills
• MS Excel
• Retail pharmacy experience
• Pharmacy benefit management
• Data loading
• Customer inquiry resolution
• Retail Pharmacy
• Data Maintenance
• Benefits Management
• Microsoft Excel
• Adjudication
• Management
• Business Process
• Decision Making
• Critical Thinking
• Extract Transform Load (ETL)
• Drug Identification Number
• English Language
• French Language
• Innovation
• Information Management
• Problem Solving
• Quality Assurance
• System Testing
• Time Management
• Process Improvement
• Security Clearance
• Reliability
• Forward Planning
• Customer Inquiries
• Detail Oriented

Job areas

• Healthcare
• Data & Analytics
• Administrative
• Customer Service & Support
• Database Associate
• Retail Store Clerk
• Shop Sales Assistants
• Retail Salespersons