EL&P Administrative Assistant

About Red Deer: Red Deer sits at the heart of Central Alberta along the QEII corridor, perfectly positioned between Calgary and Edmonton. With more than 100,000 residents and a regional reach of over 300,000, it’s a growing hub for business, services, and opportunity. Here, big-city amenities meet small-city ease. Enjoy abundant parks and trails, vibrant arts and culture, excellent recreation and education, and a strong sense of community. With easy access to lakes, outdoor adventures, and the mountains, plus a thriving economy and high quality of life, Red Deer is an inviting place to live, work, and grow. About The City of Red Deer Municipal Government: The City of Red Deer is a dynamic municipal organization with a $480M operating budget, a $60M capital program, and a workforce of nearly 1,700 employees. It is focused on growing with purpose by attracting talented, community-minded people who want to make a difference. Guided by the vision “Our City, One Voice,” Red Deer is building a thriving, inclusive, and connected community, with priorities centered on a vibrant economy, community wellbeing, and strong engagement. At its core, the City values its people, embracing diverse perspectives and fostering a culture of collaboration, innovation, and shared success The Opportunity: The City of Red Deer is currently hiring a temporary, full-time Electric Light & Power Administrative Assistant. This position is responsible for responding, directing, and often resolving internal and external customer service requests for the Electric Light and Power Department. They will provide diverse administrative accounting and clerical support at a senior level to staff in a complex, time sensitive work environment while maintaining a functioning business office. The EL&P Administrative Assistant is also responsible for time entry administration and records management. Top Key Responsibilities: * Coordinate and manage meter-related service orders, records, and inventory within the Meter Inventory Management (MIM) system, ensuring compliance with regulatory requirements and maintaining accurate data. * Support utility operations by tracking service requests, maintaining departmental databases, coordinating meter installations, and serving as a liaison between contractors, service providers, and internal staff. * Perform accounting and financial administration functions, including purchase orders, invoice processing, accounts receivable billing, payment tracking, reconciliations, and journal entries. * Administer employee time entry, payroll-related records, vacation and flex schedules, and provide guidance on payroll policies, collective agreement provisions, and employee leave balances. * Deliver exceptional customer service by responding to inquiries, coordinating communications with field crews, contractors, suppliers, and customers, and supporting front-counter operations. * Provide administrative support to the department, including preparing correspondence, reports, meeting materials, agendas, minutes, travel arrangements, and maintaining departmental communications. * Monitor and manage departmental email accounts, records, and documentation to ensure timely follow-up and accurate information management. * Maintain records management systems in compliance with corporate policies, legislation, and FOIP requirements, including records retrieval, archiving, and information requests. * Develop and maintain administrative procedures and provide training and support to staff and backup personnel as required. * Support departmental operations through effective coordination, organization, problem-solving, and continuous improvement of administrative processes. As our preferred candidate, you will have: * Coordinate and manage meter-related service orders, records, and inventory within the Meter Inventory Management (MIM) system, ensuring compliance with regulatory requirements and maintaining accurate data. * Support utility operations by tracking service requests, maintaining departmental databases, coordinating meter installations, and serving as a liaison between contractors, service providers, and internal staff. * Perform accounting and financial administration functions, including purchase orders, invoice processing, accounts receivable billing, payment tracking, reconciliations, and journal entries. * Administer employee time entry, payroll-related records, vacation and flex schedules, and provide guidance on payroll policies, collective agreement provisions, and employee leave balances. * Deliver exceptional customer service by responding to inquiries, coordinating communications with field crews, contractors, suppliers, and customers, and supporting front-counter operations. * Provide administrative support to the department, including preparing correspondence, reports, meeting materials, agendas, minutes, travel arrangements, and maintaining departmental communications. * Monitor and manage departmental email accounts, records, and documentation to ensure timely follow-up and accurate information management. * Maintain records management systems in compliance with corporate policies, legislation, and FOIP requirements, including records retrieval, archiving, and information requests. * Develop and maintain administrative procedures and provide training and support to staff and backup personnel as required. * Support departmental operations through effective coordination, organization, problem-solving, and continuous improvement of administrative processes. Affiliation: International Brotherhood of Electrical Workers, Local 254 Status: Temporary Full-time Remuneration: $37.33 to $39.19 per hour. Hours of Work: 80 hours biweekly, Monday to Friday. Some evening and weekend work may be required. This is a temporary position of approximately 6 months. The City of Red Deer does not permit the use of unauthorized internet resources or Artificial Intelligence (AI) tools (for example, Copilot, ChatGPT or any other form of AI) during interviews or any supervised or timed assessments. Any violation may be investigated and result in serious consequences, including the rejection of your application. We thank you for your application. Only those selected for an interview will be contacted. We are a municipal government, eager to meet tomorrow's challenges. Our employees are the cornerstone of our organization. We are always seeking creative and skilled individuals with the ability and desire to lead in our dynamic workplace. Each of our employees brings diverse experiences and perspectives, as well as unique skills and talents to the job. Our diverse employee base ensures an environment where individual, team, and organizational successes are embraced and celebrated. We strive to ensure a supportive and respectful work environment for all. Employees are treated fairly and have equal opportunity within the organization to thrive and attain their highest potential. We welcome your application and look forward to discussing how The City of Red Deer can become your next career choice.

The position provides senior-level administrative, accounting, and clerical support to the Electric Light and Power Department. Key duties include managing meter inventory, processing financial transactions, administering payroll records, and delivering customer service.

The role requires strong administrative and financial coordination skills within a complex utility environment. Candidates must be capable of managing records, supporting field operations, and maintaining compliance with corporate and regulatory policies.

• Customer servicePreferred
• Problem solvingPreferred
• CommunicationPreferred
• Data entryPreferred
• AccountingPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Administrative support
• Accounting
• Financial administration
• Records management
• Customer service
• Payroll administration
• Data entry
• Inventory management
• Time entry
• Communication
• Problem-solving
• Regulatory compliance
• Invoice processing
• Accounts receivable
• Office coordination
• ChatGPT
• Administrative Support
• Payroll Policies and Processes
• Accounts Receivable
• Artificial Intelligence
• Billing
• Clerical Works
• Customer Service
• Continuous Improvement Process
• Economics
• Records Management
• T.38
• Innovation
• Information Management
• Inventory Management
• Invoicing
• Problem Solving
• Legislation
• Operating Budget
• Operations
• Regulatory Requirements
• Travel Arrangements
• Coordinating

• Administrative
• Government & Public Sector
• Finance & Accounting
• Energy
• Customer Service & Support
• Administrative Assistant
• Office / Administrative Assistant (General)
• Administrative and Executive Secretaries
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Minimum experience

2+ years

Apply by

Sep 8, 2026

Posting language

English

Working hours

40 hours per week