Scheduling Services Worker

Job summary

The Scheduling Services Worker is responsible for filling vacant shifts for approximately 400 employees by managing short-call and advanced booking absences. They must ensure staffing requirements are met while adhering to collective agreement parameters and departmental guidelines.

Job details

Division: Long-Term Care Job Status: Permanent Part Time Number of Positions: 1 Hours of Work: Line #4 - 5:00am - 1:00pm, 12:30pm - 8:30pm Wage Rate: $25.44 - $27.93/hour Posting Date: Monday, September 14, 2026 Closing Date: Sunday, September 20, 2026 About Us The County of Lambton is located in Southwestern Ontario, nestled along Lake Huron and the St. Clair River, next to the state of Michigan and is home to a diverse and welcoming population of approximately 128,000 residents. The Corporation of the County of Lambton is one of the area’s largest employers with approximately 1,300 employees. The County’s seven divisions deliver hundreds of services and programs to our residents, such as emergency medical services, provincial offences court, three long-term care homes, 25 library branches, three museums, an art gallery, archives, public works, public health services, social services, planning and building services. We are committed to sustainability, economic growth, environmental stewardship and an enhanced quality of life through the provision of responsive and efficient services and collaborative efforts with our municipal and community partners. About the Role Completes filling of shifts for approximately 400 employees for short call and advanced booking absences. This includes arranging and scheduling time off for employees and ensuring vacant shifts are filled to meet staffing requirements and collective agreement parameters using the Departmental Staffing Guidelines procedures and electronic scheduling software. Job Duties and Responsibilities Scheduling: * Communication with Ward Clerks and Supervisors regarding changes to shifts, vacant shifts * Create and receive Scheduling Handover reports * Monitor short call-in box/calls and action any shift filling * Receive absence calls, leave requests, complete call-ins to fill vacant shifts for all departments * Process shift changes and mutual requests * Filing related to scheduling * Complete various communications according to templates * Printing rosters etc. * Pull reports related to scheduling and workforce analytics * Assist with payroll tracking as necessary General: * Incumbents must keep up-to-date on all relevant legislation, collective bargaining agreements, County Policies and Procedures, etc. ensuring that these are implemented as prescribed. * Incumbents must possess the physical ability to meet the duties and responsibilities of the job description and/or the requirements identified within the position's Physical Demands Analysis. These describe the general nature and level of work being performed by incumbents in this classification. They are not an exhaustive list of all job duties in the classification. Other duties may be assigned. Supervision Requirements: Direct Supervision: None Indirect Supervision: None Functional Authority: None What We Are Looking For Minimum Formal Education * Completion of related certificate or diploma (Office Administration/Medical Office Administration) or 12 months equivalent experience Experience * Organizational, interpersonal, problem solving, and multi-tasking skills are essential * Proficiency in Microsoft office software programs * Experience working in scheduling, long-term care or health care is preferred * Experience working with Collective Agreements is preferred Personal information required by County of Lambton job postings is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act, 1990, CHAPTER M.56, as amended. The treatment, storage and handling of personal information is governed by the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, CHAPTER M.56, as amended and will be used in reviewing applications. Questions about this collection should be directed to the Corporate Manager, Human Resources, County of Lambton, 789 Broadway Street, Box 3000, Wyoming, Ontario N0N 1T0. Phone 519-845-0801 or Toll-free at 1-866-324-6912.

What you’ll do

The Scheduling Services Worker is responsible for filling vacant shifts for approximately 400 employees by managing short-call and advanced booking absences. They must ensure staffing requirements are met while adhering to collective agreement parameters and departmental guidelines.

Requirements

Candidates must possess a certificate or diploma in Office Administration or Medical Office Administration, or have 12 months of equivalent experience. Proficiency in Microsoft Office and experience with collective agreements or healthcare scheduling is preferred.

Listed skills

• Problem solving · Preferred
• interpersonal skills · Preferred
• Communication · Preferred
• Multi-Tasking · Preferred
• Office Administration · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Scheduling
• Office Administration
• Communication
• Problem Solving
• Multi-tasking
• Microsoft Office
• Payroll Tracking
• Data Entry
• Workforce Analytics
• Interpersonal Skills
• People Analytics
• Planning
• Archives
• Social Work
• Library
• Economic Growth
• Legislation
• Long-Term Care
• Multitasking
• Publicly Funded Health Care
• Public Works
• Reviewing Applications
• Templates
• Filing

Job areas

• Administrative
• Healthcare
• Government & Public Sector
• Human Resources
• Scheduling Services Specialist
• Administrative Clerk / Coordinator
• General Office Clerks
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive