Room Attendant (Part Time)

Job summary

Clean and prepare guest rooms to high standards, replenish supplies, inspect furnishings and equipment, and report damage, maintenance needs, and lost property. Provide courteous guest service, perform deep cleaning as needed, and assist with house attendant or public space duties when required.

Job details

The Cove Lakeside Resort located in West Kelowna, British Columbia's beautiful Okanagan Valley is a luxury all-suite resort. With a tranquil waterfront setting and majestic views of Okanagan Lake, we are a place where the beauty and solitude of nature is just 15 minutes from the shops and restaurants of downtown Kelowna. The Cove Lakeside Resort provides competitive employment packages for its team members, including health benefits, competitive wages, employee discount program, employee events and incentives, on the job training and opportunities for advancement. As an equal opportunity employer built on service excellence, our reputation is strengthened through our vision, mission and core values with the most important component our employees. Without dedicated individuals on our team, we would not have achieved the level of success that we have come to be so proud of today. If you are looking for a long-term career or a start to a rewarding career in hospitality join our team of service excellence superstars today! Overview The Room Attendant is responsible for providing our guests a clean and comfortable room, while achieving high standards of cleanliness. Responsibilities Strip vacant guest rooms of bedding, towels, garbage etc. Clean guest rooms as allocated achieving exceptional standards of cleanliness and presentation at all times. Replenish room supplies including toiletries, linen and terry in an efficient and cost-effective manner. Inspect condition of all room furnishings, draperies, hotel provided kitchen house wares and supplies including, coffee makers, dishes, cutlery, etc. Report all damages and/or require maintenance. Report all lost and found following Resort procedures. Return and restock carts at the end of shift. Carryout deep cleaning as required. Provide guests with exceptional customer services when addressing questions, concerns or complaints Perform duties of House Attendant or Public Spaces Attendant as required. Requirements Works well under pressure, can multi-task and is able to prioritize. Possess a keen eye for detail. Self-starter, with time management and organizational skills. Excellent communication skills (verbal and written). Knowledge of WHIMS and chemical use. Flexible, efficient and punctual. Able to work independently, or team environment. Perform the duties of the House Attendant or Public Spaces Attendant as required. Able to move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance. Able to reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended periods of time. Qualified applicants must be legally eligible to work in Canada and, where applicable, possess a valid work or study permit that allows the candidate to fulfill the requirements of the role. Wage: $21.85 per hour plus summer incentive bonus. Job Type: Permanent Schedule: Part Time - including weekends and holidays We thank all interested candidates for their application; only those selected for an interview will be contacted.

What you’ll do

Clean and prepare guest rooms to high standards, replenish supplies, inspect furnishings and equipment, and report damage, maintenance needs, and lost property. Provide courteous guest service, perform deep cleaning as needed, and assist with house attendant or public space duties when required.

Requirements

Candidates should be detail-oriented, organized, punctual, and able to manage competing tasks while communicating effectively and working independently or as part of a team. The role requires knowledge of WHMIS and chemical use, and the ability to lift up to 30 pounds and remain active for extended periods; applicants must be legally eligible to work in Canada.

Benefits

• Health Benefits
• Employee Discount Program
• Employee Events
• Incentives
• On-The-Job Training
• Advancement Opportunities

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• written communication · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• punctuality · Preferred
• Physical stamina · Preferred
• Multitasking · Preferred
• Prioritization · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Room Cleaning
• Attention To Detail
• Time Management
• Organization
• Verbal Communication
• Written Communication
• Customer Service
• Multitasking
• Prioritization
• WHMIS Knowledge
• Chemical Handling
• Teamwork
• Independent Work
• Physical Stamina
• Flexibility
• Punctuality

Job areas

• Hospitality
• Customer Service & Support

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