Personal Lines Service Broker

Canada
Remote
Posted Oct 9, 2026
1 position

$55,000–$65,000 / year

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Employment type: Full-time
Experience level: Mid-level · 2+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level
Application method: Direct apply is available

Job summary

Assess clients’ personal insurance needs, provide accurate quotes and coverage advice, and apply eligible discounts. Manage policy changes, payments, inquiries, documentation, renewal remarketing, and appropriate cross-selling.

Job details

Personal Lines Service Broker (Remote or Hybrid available) Join a fast-growing, client-focused insurance organization supporting Canadians nationwide. This role is perfect for someone who thrives in a fast-paced environment, enjoys guiding clients through their personal insurance needs, and values being part of a collaborative, high-performing team. You’ll manage incoming client requests, provide expert advice, and help deliver an exceptional service experience that keeps clients coming back. With flexible remote options across Canada and a culture that empowers you to make an impact, this position offers an exciting blend of autonomy, momentum, and growth. Personal Lines Service Broker Responsibilities: Assess client insurance needs and provide accurate quotes Deliver clear coverage advice and apply all eligible discounts Handle policy changes, payments, and third-party communications Respond promptly to client inquiries and document all interactions Perform renewal remarkets and cross-sell when appropriate The Successful Candidate Has: A valid RIBO license (additional provincial licenses are an asset) 2-3+ years of personal lines insurance experience Strong multitasking ability and comfort working in a fast-paced, high-volume environment Clear, professional verbal communication skills suited for phone-based client service Experience with insurer portals such as Economical, Gore, Aviva, Intact, or Optimum A client-first mindset with strong accuracy, follow through, and organizational skills Compensation & Benefits: Base salary: $55,000 – $65,000, depending on experience and location Competitive incentives including new-business commission, monthly performance bonuses, and additional recognition rewards. 3 weeks vacation + personal days Benefits effective day one RRSP matching All licensing, renewals, and education (including CIP/CAIB) fully covered Candidates must be legally authorized to work in Canada. Only those selected to move forward will be contacted.

What you’ll do

Requirements

Candidates must have a valid RIBO license and at least 2–3 years of personal lines insurance experience; additional provincial licenses are an asset. They should be comfortable in a fast-paced, high-volume environment and demonstrate strong client communication, accuracy, follow-through, and organizational skills, with experience using insurer portals.