Service Desk Associate : Part Time - MCKENZIE

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders. Position Responsibilities Ensure customers receive products and services requested in a timely and accurate manner Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agents Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely and professional manner. What sets us apart? Health and Dental Benefits for Full Time associates Profit Sharing and Stock Purchase Plan Paid Training & Career Development Tuition Reimbursement

Manage Customer Order Management (COM) orders from inception to completion, including special and website orders. Act as a primary liaison between customers, vendors, and internal teams to ensure timely and accurate product delivery.

Candidates should be naturally curious, eager to learn, and passionate about helping customers find project solutions. The role is an entry-level position requiring the ability to coordinate activities between multiple third-party agents and internal departments.

• Health And Dental Benefits • Profit Sharing • Stock Purchase Plan • Paid Training • Career Development • Tuition Reimbursement

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Customer Order Management
• Issue Resolution
• Customer Service
• Coordination
• Liaison
• Project Support

• Retail
• Customer Service & Support

Minimum experience

0+ years

Apply by

Sep 17, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level