Administration - Receptionist

Job summary

The receptionist will serve as the primary point of contact for the showroom, greeting visitors and managing incoming calls professionally. Additionally, they will assist with administrative tasks, including inventory control, processing payments, and maintaining the customer lounge.

Job details

Introduction The Jim Pattison Auto Group is seeking a friendly, reliable, and highly organized Receptionist to be the welcoming face of our Jim Pattison Subaru Coquitlam dealership. As the first point of contact for customers, visitors, and employees, you’ll play a key role in creating a positive and welcoming experience while keeping our showroom running smoothly. You’ll take pride in delivering an exceptional experience to visitors, staying organized, and ensuring every interaction reflects our strong commitment to our customers. Schedule: This is a Part-time, permanent role of 10 hours per week. The regularly scheduled hours will be Mondays and Tuesdays from 4:00 PM to 9:00 PM. Pay Range: $18.25 - $19.00 per hour. This role reports to the Office Manager of the dealership. About Us A division of the Jim Pattison Group, the Jim Pattison Auto Group was founded in 1961 by Jimmy Pattison, when he purchased a GM franchise. Today, the Jim Pattison Auto Group encompasses 28 locations across Western Canada, representing 16 automotive brands. Customer satisfaction is our priority, and it’s accomplished through the strength of our employees. Learn more about us here: https://www.jpautogroup.com/dealership/about.htm Key Responsibilities Greet all visitors entering the showroom, promptly answer inquiries, and introduce visitors to their host Promptly and professionally answer incoming calls on a multiline phone system Welcome and serve customers in the lounge areas Maintain a tidy workspace and stocked customer lounge (coffee station, kids station) Handle and process payments from customers Stock in vehicles, and assist the Sales Dept with vehicle inventory control Book service appointments in the software system Distribute incoming mail Ensure a high degree of confidentiality with company and customer information Participate in maintaining a supportive and fun working environment Other administrative duties as assigned Key Qualifications Previous experience in a customer-facing role is considered an asset Previous experience in the automotive industry is considered a strong asset, including experience with CDK or One-Eighty software Previous experience operating a multiline phone system is preferred Proficiency with Microsoft Office (Word, Excel, Outlook) Strong customer-service skills with a friendly, approachable attitude Strong organizational and time-management skills Good data entry skills, with strong accuracy Detail-oriented, with the ability to multi-task and prioritize responsibilities Ability to stay calm and focused in a fast-paced environment Reliable, punctual, and dependable Good written and spoken communication skills Ability to interact professionally with others What We Offer Competitive wages Comprehensive benefits package, including health, dental, and insurance Unlimited opportunities for advancement, growth, and development Access to exclusive corporate discount programs Recognition and rewards programs A great team atmosphere and a positive, supportive working environment How to Apply If this sounds like a great fit, please apply with your resume today! Visit our Careers Page to explore other opportunities: https://www.jpautogroup.com/careers/ This role requires successful candidates to complete a satisfactory Criminal Record Check. We thank all applicants for their interest; however, only those selected for interviews will be contacted. We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at [email protected].

What you’ll do

The receptionist will serve as the primary point of contact for the showroom, greeting visitors and managing incoming calls professionally. Additionally, they will assist with administrative tasks, including inventory control, processing payments, and maintaining the customer lounge.

Requirements

Candidates should possess strong customer service, organizational, and communication skills, with proficiency in Microsoft Office. Previous experience in a customer-facing role or the automotive industry is considered an asset.

Benefits

• Health insurance • Dental insurance • Life insurance • Corporate discount programs • Recognition and rewards programs • Opportunities for advancement

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Inventory Control · Preferred
• Attention to detail · Preferred
• Multitasking · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred
• Communication Skills · Preferred
• Payment Processing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Reception
• Multiline phone system
• Microsoft Office
• Data entry
• Time management
• Organizational skills
• Communication skills
• Inventory control
• Payment processing
• Multitasking
• Attention to detail
• Professionalism
• Administrative Functions
• Microsoft Word
• Microsoft Excel
• Automotive Industry
• Customer Service
• Confidentiality
• Data Entry
• Sales
• Inventory Control
• Microsoft Outlook
• Office Management
• Showrooms
• Time Management
• Verbal Communication Skills
• Prioritization
• Customer Inquiries
• Detail Oriented

Job areas

• Administrative
• Customer Service & Support
• Retail
• Administration Receptionist
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks