Auto Sales Advisor - Volvo Cars Surrey

Job summary

You will guide customers through the entire vehicle purchasing process, from identifying needs and conducting test drives to finalizing financing and vehicle delivery. Additionally, you will maintain customer relationships through consistent follow-up using CRM tools and stay updated on Volvo product features.

Job details

Introduction Jim Pattison Volvo Cars Surrey is seeking an experienced Car Sales Consultant with a passion for automotive sales and a commitment to delivering an outstanding customer experience. In this role, you will guide customers through every stage of the vehicle purchasing process, from identifying their needs and recommending the right Volvo model to conducting vehicle demonstrations and test drives, explaining features and technology, and ensuring a memorable ownership experience. You will represent the Volvo brand and the Jim Pattison Auto Group with professionalism while building lasting relationships with your clients. The ideal candidate is customer-focused, confident, well organized, results-driven, and dedicated to sales excellence. If you are an experienced automotive sales professional seeking an opportunity to advance your career with a premium automotive brand and a well-established dealership group, we would like to hear from you! Schedule: This is a full-time, permanent position of 40 hours per week. The regular schedule may vary based on dealership needs and may include weekends. Pay: Variable commission structure Reports to: Sales Manager A day in the Life As a Car Sales Consultant, you will be responsible for guiding customers through the entire vehicle purchase journey, while delivering a premium customer experience aligned with the Volvo Cars brand. Welcome and assist customers in a professional and engaging manner, both in store and through phone and online inquiries. Build rapport with customers to understand their needs and recommend suitable vehicle options. Conduct vehicle presentations and test drives. Present pricing, financing options, and assist in structuring deals in collaboration with management. Maintain accurate and consistent follow up using CRM tools to manage leads and customer relationships. Coordinate vehicle deliveries and ensure a seamless handover experience. Continuously develop product knowledge and stay up to date on OEM features, technology, and market trends. Contribute to team success by maintaining a positive attitude and strong work ethic. Success in this role comes from consistent effort, strong follow up habits, and the ability to build trust with customers. What We're Looking For High school diploma or equivalent required. Eligible to obtain a VSA license. Must be available all days of the week, including evenings and weekends. Shifts will average 40 hours per week. Strong work ethic with a high level of energy and motivation to succeed. Excellent communication and interpersonal skills. Customer focused mindset with the ability to build rapport and trust. Highly organized with the ability to multi task and follow up consistently. Positive attitude and willingness to learn in a fast paced sales environment. Previous sales or customer service experience is a strong asset, but not required. What We Offer Competitive compensation plan with commission and bonus opportunities. We have premium products with highly effective prices at our high-volume location. Career growth opportunities within a large and well-established automotive group. Manufacturer and in-house training are provided. Exclusive access to vendor promotions, offers and purchase programs. Recognition and rewards program. Comprehensive benefits package. Amazing colleagues, great working environment, and a team building culture! How to Apply If this sounds like a great fit, please apply with your resume today! Visit our Careers Page to explore more opportunities: https://www.jpautogroup.com/careers/ This role requires successful candidates to submit a satisfactory Driver’s Abstract. We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted. We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at careers@jpautogroup.com.

What you’ll do

You will guide customers through the entire vehicle purchasing process, from identifying needs and conducting test drives to finalizing financing and vehicle delivery. Additionally, you will maintain customer relationships through consistent follow-up using CRM tools and stay updated on Volvo product features.

Requirements

Candidates must have a high school diploma or equivalent and be eligible to obtain a VSA license. Strong communication skills, a customer-focused mindset, and the availability to work evenings and weekends are required.

Benefits

• Competitive compensation plan
• Commission opportunities
• Bonus opportunities
• Career growth opportunities
• Manufacturer training
• In-house training
• Vendor promotions
• Purchase programs
• Recognition and rewards program
• Comprehensive benefits package

Listed skills

• Customer service · Preferred
• Organization · Preferred
• Product Knowledge · Preferred
• interpersonal skills · Preferred
• Negotiation · Preferred
• Multi-Tasking · Preferred
• Communication Skills · Preferred
• Relationship Building · Preferred
• CRM Tools · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Automotive sales
• Customer service
• Vehicle demonstrations
• Test drives
• Sales excellence
• CRM tools
• Lead management
• Financing knowledge
• Communication skills
• Interpersonal skills
• Organization
• Multi-tasking
• Product knowledge
• Relationship building
• Negotiation
• Product Knowledge
• Rapport Building
• Building Trust
• Professionalism
• Positivity
• Willingness To Learn
• Strong Work Ethic
• Automobile Dealership
• Automotive Sales
• Customer Relationship Management
• Management
• Customer Service
• Communication
• Sales
• Interpersonal Communications
• Market Trend
• Multitasking
• Presentations
• Purchasing
• Purchasing Process
• Sales Excellence
• Sales Management
• Team Building
• Demonstration Skills

Job areas

• Sales
• Retail
• Customer Service & Support
• Automotive Sales Professional
• Sales Advisor
• Commercial Sales Representatives
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

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