Clinical Informatics Manager/ RAI Coordinator Must be an RPN

Toronto, ON
On-site
Posted Aug 25, 2026
1 position

$70,000 / year

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: Professional degree
Posting language: English
Working hours: 40 hours per week

Job summary

The Clinical Informatics Manager oversees the interRAI LTCF process, monitors quality outcomes, and ensures compliance with CIHI reporting standards. They are also responsible for staff education, mentoring, and leading the Nursing Restorative program within the facility.

Job details

“How do you live in the moment?” We are passionate about ‘Making Every Moment Matter’™. We are seeking a candidate that shares our values - a person who has a passion to make a difference, who has a strong moral compass and who has a commitment to teamwork. The ideal candidate is a warm and loving person who makes meaningful connections with those they are caring for. The Manager of Clinical Informatics reports to the Director of Care and manages the information technology and compliance related to resident care through coordinating the interRAI LTCF process and monitoring of quality outcomes and CIHI reports. Responsible for the quality of resident care and nursing restorative philosophy and furthermore ensures compliance through coaching, mentoring, and discipline as required. Also, this position is responsible for ensuring staff education, orientation, and mentoring to support the transfer of interRAI LTCF and Continuous Quality Improvement knowledge within the home. Wage Rate: The starting annual salary is $70,000. Vacancy: This is an existing vacancy. Responsibilities: * Responsible for an overview of Informatics on Continuous Quality Improvement and interRAI LTCF process of new staff or students * Responsible for education and software training to all appropriate staff members on interRAI LTCF, R=CAPS, subscale outcome measures, quality indicators, Resource Utilization Groups, and reports. * Coordinates the AIS certification of all newly hired registered staff and annually thereafter * Working in consultation with management and interdisciplinary team members to develop processes that ensure data integrity, efficient data collection process, timely assessment completion and data utilization * Establishing data quality processes to evaluate interRAI LTCF coding and relevant documentation accuracy and its timely completion * Is the designated Quality Lead for the organization (if required) overseeing all aspects of the Continuous Quality Improvement Program including development, coordination and evaluation of the annual Quality Improvement Plan, Leads the Continuous Quality Improvement Committee, oversee Continuous Quality Improvement initiatives and risk management activities, communicating with stakeholders, analyzing Quality and risk data, and develops and presents quality improvement data and reports. * Participates in the development of the annual QIP and progress report and in quality initiatives. * Required to understand the nature and meaning of quality indicators * Coordinates the data submission process to the Canadian Institute for Health Information (CIHI) * Takes the lead of the Nursing Restorative program in the home * Mentors and coaches the Nursing Restorative Therapists * Orientates new staff to the philosophy, policy and criteria of Nursing Restorative Care * Interprets legislative requirements to the nursing team and monitors compliance to standards through continuous quality improvement activities. * Counsels staff in areas of non-compliance, inappropriate and unprofessional behaviour. * In collaboration with the Director of Care/Assistant Director of Care assists with the completion of staff probationary and annual performance reviews of all nursing staff, * Participates in and implements learning which develops one’s own emotional self-awareness and a person-centered approach towards others. Qualifications: The qualifications needed to join our family are as follows: * Registered health professional licensed under the Health Disciplines Act registered with a regulatory authority in a Canadian jurisdiction, other than Ontario, and holds in that jurisdiction the equivalent of a certificate of registration authorizing independent practice in Ontario as of right exemption Bill 60 * Well-developed written and oral communication skills * Knowledge and experience with adult education strategies/facilitation * Ability to identify the training needs of the team and individuals * Proficient computer skills and strong problem-solving abilities * Ability to work with and relate to interdisciplinary team members and other internal stakeholders * Knowledge of interRAI LTCF – AIS certified as RAI Educator; if not must be completed successfully as soon as possible, i.e. within 2 weeks. * Skills and knowledge in trending and analyzing data * Knowledge of Continuous Quality Improvement * Minimum of two (2) years experience in a long-term care setting * Minimum of 2 years of supervisory experience desired * To show evidence of being focused on people’s feelings when interacting and knowing how to turn a task into positive social interaction. * To undertake and meet all legal requirements within a context of promoting individuals’ rights and measuring/reducing elements of risk. * Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one * As a condition of employment, candidates are required to submit documented results of TB testing (within the last six months or within 14 days upon hire) or a chest X-ray (within the last year), as per Public Health requirements * Two supervisory references required * Provide proof of all required vaccines. The Employer strongly recommends to “stay up to date” with the recommended vaccines. Vaccination requirements are subject to changes as determined by the Employer. What do we offer you? * Competitive wages * Employee benefits * Employee perks * Employee and Family Assistance Program * Support for personal and professional growth We look forward to speaking with you and Making Every Moment Matter™. Although we appreciate all applicants' interest, only those selected for further consideration will be contacted. As part of our recruitment process, we may use secure, limited AI tools to assist with administrative tasks such as organizing applications or analyzing role alignment. These tools are used solely to support our recruitment team. All hiring decisions are made by people. We are committed to ensuring our hiring practices are equitable, inclusive, and privacy-conscious. Any personal information collected or processed is handled in accordance with the Personal Information Protection and Electronic Act (PIPEDA) and our internal privacy policies. We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring manager.

What you’ll do

Requirements

Candidates must be a registered health professional with at least two years of experience in a long-term care setting and possess knowledge of interRAI LTCF. Strong communication skills, supervisory experience, and the ability to facilitate adult education are also required.