Full Time Grocery Supervisor

Join our amazing team and enjoy a 20% store discount! Location: McKenzie Corner, 1286 McKenzie Ave., Victoria, BC V8P 5P2 THE ROLE We are currenting seeking a Grocery Supervisor to join our growing team. The ideal candidate will have previous grocery experience and will assist the Grocery Leadership Team in overseeing the daily department operations, including delegating tasks, training and developing employees, providing exemplary customer service, upholding store policies, and ensuring the proper rotation and display of product to meet our high standards for freshness and quality. Assist in managing, motivating, training and developing staff according to company policies and procedures. Merchandise grocery items so that it is organized and visually appealing to maximize sales and uphold overall store appearance. Control product rotation with grocery floor stock, manage floor displays to ensure limited product loss, execute in store specials when necessary. Manage inventory levels to limit product loss. Provide exceptional customer service in all situations, including returns and complaints. Maintain store and display signage to set standards. Who We Are The Root Cellar sprouted from a deep passion for fresh, local food and sustainable food systems. What began as a small idea quickly took root in Victoria, where the community embraced and amplified that passion - helping The Root Cellar grow into what it is today. Across both markets, we proudly offer Vancouver Island’s widest selection of locally grown, organic, and conventional produce, alongside a full-service butcher and deli, artisanal groceries, dairy, fresh breads, and bulk foods. At The Root Cellar, we’re committed to supporting local farmers and makers, celebrating great food, and creating a welcoming place where quality, care, and community come together under one roof. What We Bring To The Table 20% team member store discount Future opportunity to participate in employee ownership plan Group health and dental benefits, including employee and family assistance program after 6 months Opportunities to learn and grow And yes… all the legendary Green Sauce you could want What You Bring To The Table One year of retail supervisory experience in a grocery, food specialty or produce environment is preferred, or similar experience. A passion for providing superior customer service and sharing produce knowledge. A positive attitude and the desire to lead and motivate a team. The physical ability to stand for long periods of time and lift up to 50lbs repeatedly. The ability to multi-task and maintain organization in a fast-paced environment. The availability to work full-time, 40 hours weekly for a variety of shifts including evenings and at least one weekend day.

Oversee daily grocery department operations, including delegating tasks, training staff, and ensuring high standards for product freshness and quality. Manage inventory levels, execute in-store specials, and provide exceptional customer service to resolve complaints and returns.

Preferably one year of retail supervisory experience in a grocery or food specialty environment. Must be physically able to lift 50lbs and available to work 40 hours weekly, including evenings and weekends.

• 20% Store Discount • Employee Ownership Plan • Group Health Benefits • Dental Benefits • Employee and Family Assistance Program • Professional Development Opportunities

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Grocery Supervision
• Team Leadership
• Staff Training
• Merchandising
• Inventory Management
• Customer Service
• Product Rotation
• Conflict Resolution
• Task Delegation
• Retail Operations

• Retail
• Management & Leadership
• Food & Beverage
• Customer Service & Support
• Logistics

Minimum experience

2+ years

Apply by

Aug 29, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level