Christmas Kettle Worker

Job summary

Remain at the Christmas kettle for the full shift, safeguard donations, and respond to questions about Salvation Army programs and services. Represent the organization positively, follow its policies and safety requirements, and perform other related duties as assigned.

Job details

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description POSITION PURPOSE SUMMARY: The Salvation Army Christmas Kettle Campaign is part of a century old tradition to contribute towards building strong communities by helping TSA to give hope to other. Accountabilities The incumbent may perform all, some, or similar range of duties. Remain at the Kettle for the full shift (until relieved), ensuring security of donations received. Respond to questions/queries from potential donors regarding SA ministries and programs. Present a positive image (well-groomed/dressed) and represent TSA well while on duty. Work with minimal supervision. Must comply with all Salvation Army policies, procedures, and associated legislation. Treat the property of The Salvation Army with due care and caution. Performs other work-related duties as assigned. Critical Relationship Management Internal: TSA staff members, Kettle campaign team External: Community members Managerial/Technical Responsibilities Direct reports: none. Financial And Material Management Collect donations and petite cash and ensure donations are always kept secure. The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct. Working Conditions Work environment is typically in malls/stores Standing for long periods will be required and exposure to cold weather Education, Experience And Qualifications Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities. Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures. Alternative combination of education and Experience may be considered. Education, Qualifications And Certifications Some high school coursework, completion of high school is an asset Experience Up to one year of related experience or working in customer service Money handling experience is an asset Related experience is an asset Skills And Capabilities Enthusiastic Team Player with excellent communication and interpersonal skills Able to lift 9 to 12 kgs (20 – 25 lbs) Strong customer service skills; enjoy liaising and working with people of all ages and abilities Willingness to be flexible and work well under pressure with daily timelines and changing priorities Ability to maintain strict confidentiality in the handling of donor, volunteer, and organizational information Compensation The target hiring range for this position is $16.40 to $19.05 with a maximum of $21.69. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

What you’ll do

Remain at the Christmas kettle for the full shift, safeguard donations, and respond to questions about Salvation Army programs and services. Represent the organization positively, follow its policies and safety requirements, and perform other related duties as assigned.

Requirements

Some high school coursework is required, while high school completion is an asset; up to one year of related or customer service experience is sought, and money-handling experience is an asset. Candidates should have strong customer service, communication, and interpersonal skills, be able to lift 9–12 kg, and work flexibly under pressure while maintaining confidentiality.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Reliability · Preferred
• interpersonal skills · Preferred
• Communication · Preferred
• working under pressure. · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Communication
• Interpersonal Skills
• Money Handling
• Donation Security
• Teamwork
• Flexibility
• Working Under Pressure
• Confidentiality
• Reliability
• Public Representation
• Ability to Work With Minimal Supervision
• Ability to Lift 9–12 Kg

Job areas

• Customer Service & Support
• Social Services
• Finance & Accounting

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