Dispatcher

Job summary

Coordinate driver schedules, verify customer orders, and dispatch loads with accurate shift, truck, and route details. Confirm deliveries, update systems, resolve driver and operational issues, monitor safety and performance, and collaborate with the operations team to keep loads on schedule.

Job details

Description Join the Harmac Team Today! At Harmac Transportation, we’re proud to be a leader in safe, reliable, and efficient transportation solutions. We’re looking for aDriver Coordinatorwho thrives in a fast-paced environment, loves solving problems on the fly, and wants to play a key role in keeping our operations running smoothly. As the heartbeat of our operations, you’ll be the main point of contact for drivers—coordinating schedules, managing dispatches, and ensuring every load is delivered safely and on time. If you’re a strong communicator with a knack for staying organized and calm under pressure, this is your chance to make a real impact in a vital role. Location: North York or Hamilton, ON Schedule:Monday - Friday | 8:00am - 5:00pm Position: Existing Vacancy Annual Salary:$50,000 - $60,000 Type: Term Position What You’ll Do Coordinate and maintain driver schedules—keeping communication clear and consistent. Receive and verify customer orders in the TMW system and schedule loads efficiently. Dispatch loads to drivers, sharing all relevant details such as shift plans, truck assignments, and route information. Confirm load deliveries, update systems, and escalate issues promptly to management. Be the go-to person for drivers—answering questions, resolving challenges, and ensuring a smooth workflow. Monitor safety, service incidents, and performance metrics to keep operations on track. Support operations by managing calls and providing real-time solutions. Collaborate with the broader operations team to ensure every load, route, and driver stays on schedule. What You Bring Post-secondary education in business, logistics, or a related field (or equivalent experience). 2+ years of experience in transportation or logistics; dispatch experience is a strong asset. Knowledge of ELD systems and TMW software is an advantage. Excellent communication and organizational skills—you're the calm in the storm. Strong attention to detail with the ability to juggle multiple priorities. A team-player attitude and a passion for problem-solving. Proficiency with Microsoft Office and general computer systems. Why You’ll Love Working Here Be part of a collaborative, high-performing operations team. Take ownership of a role that directly impacts our drivers’ success and customer satisfaction. Enjoy a dynamic work environment where every day brings new challenges and wins. Competitive compensation and benefits package. If you’re ready to take the driver’s seat in your career and help us keep the wheels turning—apply today! We use artificial intelligence tools to assist in screening and assessing applicationsfor this role. These tools support but do not replace human decision-making.

What you’ll do

Coordinate driver schedules, verify customer orders, and dispatch loads with accurate shift, truck, and route details. Confirm deliveries, update systems, resolve driver and operational issues, monitor safety and performance, and collaborate with the operations team to keep loads on schedule.

Requirements

The role asks for post-secondary education in business, logistics, or a related field, or equivalent experience, and at least two years of transportation or logistics experience; dispatch experience is an asset. Candidates should have strong communication, organizational, problem-solving, and computer skills, with knowledge of ELD systems and TMW software considered an advantage.

Listed skills

• safety monitoring · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Multitasking · Preferred
• Microsoft Office · Preferred
• Performance Monitoring · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Driver Scheduling
• Dispatch Coordination
• Transportation Logistics
• Customer Order Verification
• Load Scheduling
• Driver Communication
• Problem-Solving
• Organization
• Attention to Detail
• Multitasking
• Safety Monitoring
• Incident Escalation
• Performance Monitoring
• Microsoft Office
• TMW Software
• ELD Systems

Job areas

• Transportation
• Logistics
• Customer Service & Support
• Administrative

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