Driver Coach

Job summary

Administer the Corporate Driver Performance Scorecard program, including monitoring results, assigning incentive values, addressing driver concerns, and reporting outcomes. Analyze real-time onboard truck computer data and work with drivers and operations teams to provide coaching and support while upholding operational processes and corporate safety standards.

Job details

Description Join the Seaboard Team Today! Position Overview: This is an exciting opportunity to play a central role in driving safety, performance, and operational excellence across our transportation network. As the go-to resource for driver performance data and real-time fleet insights, you'll make a meaningful impact every day — supporting drivers in reaching their goals, helping operations teams stay aligned, and contributing directly to a culture of safety and accountability. If you enjoy working with data, communicating with people, and being at the heart of a fast-moving operation, this role is a great fit. Location: Dartmouth, NS Schedule: Monday - Friday | 8:00am - 4:30pm Type: In-Office Responsibilities Administer the Corporate Driver Performance Scorecard program by: Monitoring, identifying and assigning accurate incentive values to the program based on predetermined parameters Addressing concerns from drivers relating to their Scorecard results and incentive payout Reporting results to operational groups and drivers Process, analyze and report on real-time data from the on-board truck computer system Communicate in real-time with operations teams and drivers regarding adherence to operational processes, providing coaching, education and support as needed. Partner with the operations team to uphold operational integrity and compliance with corporate safety standards Other duties as required Requirements Post-secondary education in a relevant field or equivalent work experience is an asset Experience and/or eagerness to work in a role with high-volume communication requirements Strong data analysis and reporting capabilities; ability to process a high volume of data and information from several different sources Advanced capabilities with MS Office, including: MS Word, MS Excel and MS PowerPoint Proficiency in a windows-based computer environment, including familiarity with web-based software platforms. Prior experience working with a Fleet Manager system (PeopleNet)is a definite asset. Strong communication skills – verbal and written Excellent organization and time-management skills Ability to work effectively with minimal supervision Experience in the transportation industry an asset Bilingual in English / French an asset

What you’ll do

Administer the Corporate Driver Performance Scorecard program, including monitoring results, assigning incentive values, addressing driver concerns, and reporting outcomes. Analyze real-time onboard truck computer data and work with drivers and operations teams to provide coaching and support while upholding operational processes and corporate safety standards.

Requirements

Post-secondary education in a relevant field or equivalent work experience is an asset, along with strong data analysis, reporting, communication, organization, and time-management abilities. Candidates should be comfortable with high-volume communication, advanced Microsoft Office tools, and Windows-based systems; transportation industry or PeopleNet experience and English-French bilingualism are assets.

Listed skills

• Data analysis · Preferred
• issue resolution · Preferred
• Communication · Preferred
• Microsoft Word · Preferred
• Microsoft Excel · Preferred
• Organization · Preferred
• Time management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Driver Performance Monitoring
• Data Analysis
• Data Reporting
• Real-Time Fleet Data Processing
• Driver Coaching
• Operational Process Compliance
• Safety Standards Compliance
• Incentive Program Administration
• Issue Resolution
• Communication
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Web-Based Software Platforms
• Organization
• Time Management

Job areas

• Transportation
• Logistics
• Data & Analytics
• Security & Safety

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