The Shoe Co. - Sales Associate

Job Description WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.? At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes? We’re looking for a (Part-time) Sales Associate for our The Shoe Co. banner who will put their best foot forward. As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for delivering on service standards to achieve store objectives, which includes in-store sales, web orders, goals as directed by the Store Manager. Your ability to thrive in a past pace environment, collaborate and execute on operational excellence will be key to your success in this role. Key job accountabilities include but are not limited to: Maximize store business results by consistently creating exceptional Customer experiences. Maintains exceptional product knowledge and industry trend knowledge Provide a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty Fosters teamwork, collaboration and change advocacy within the store and district. Maintain effective, open lines of communication with the Store Manager. Carry out other tasks as assigned Qualifications: Open, approachable, and outgoing attitude when interacting with customers and co-workers Excellent customer service and strong will to assist customer needs Motivated and driven to achieve results Ability to work efficiently in the fast-paced team environment Openness to learn and develop new skills Flexibility and ability to quickly adopt to change Ability to assume a variety of scheduled shifts including closing shifts and weekends as required. Working here is a shoe lover’s dream: As a Designer Brands associate, you and your eligible to; a 30% discount off at our stores on regular priced merchandise. Flexible scheduling Additional benefits include monthly bonus potential, opportunities 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more. Unlimited opportunity for growth and training and development programs Open Door Policy and MUCH MORE Pay: $18.25 per hour. This posting is for an existing vacancy within Designer Brands Canada. JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU’LL LOVE At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process. Use of Artificial Intelligence Some roles may use artificial intelligence–enabled tools to support aspects of the recruitment process, such as resume screening. Final hiring decisions are made by hiring managers. To view all open positions visit our Career Page at https://careers.designerbrandscanada.com/

The Sales Associate is responsible for maximizing store business results by delivering exceptional customer service and maintaining product knowledge. They will also assist with web orders, merchandise presentation, and operational tasks as directed by the Store Manager.

Candidates should have an approachable attitude, a strong drive to achieve results, and the ability to work in a fast-paced environment. Flexibility to work various shifts, including closing shifts and weekends, is required.

• 30% Employee discount • Flexible scheduling • Monthly bonus potential • Employee Assistance Program • Counseling services • Legal assistance • Financial assistance • Training and development programs

• Time managementPreferred
• Customer servicePreferred
• TeamworkPreferred
• Problem solvingPreferred
• SalesPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Product knowledge
• Sales
• Communication
• Teamwork
• Collaboration
• Operational excellence
• Adaptability
• Time management
• Problem solving
• Product Knowledge
• Productivity Improvement
• Business Results
• Advocacy
• Service Standards
• Customer Service
• Training And Development
• Employee Assistance Programs
• Merchandising
• Operational Excellence
• Resume Screening
• Visual Merchandising

• Retail
• Customer Service & Support
• Sales
• Shoe Sales Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons

Minimum experience

0+ years

Apply by

Nov 5, 2026

Posting language

English

Working hours

40 hours per week