dental receptionist

*Join Our Team!* We are a friendly, patient-focused dental clinic located in the heart of Owen Sound, committed to providing exceptional dental care in a warm and welcoming environment. We are currently looking for a *Dental Receptionist* to be the face of our practice and provide outstanding service to our patients from the moment they walk in the door. *Key Responsibilities:* * Greet and check-in patients with professionalism and warmth * Schedule and confirm appointments (by phone, email, and text) * Manage patient records and maintain confidentiality * Process insurance claims and payments accurately * Answer phone calls and respond to inquiries in a timely manner * Coordinate with dental staff to ensure a smooth patient experience * Maintain a clean, organized reception area *Requirements:* * Previous experience as a dental receptionist or in a dental office setting is preferred * Strong organizational and time management skills * Excellent verbal and written communication * Knowledge of dental software (e.g., Dentrix, Paradigm ABELDent, Tracker, or similar) is an asset * Professional appearance and a positive attitude * Ability to multitask in a fast-paced environment * High school diploma or equivalent *What We Offer:* * A supportive and positive work environment * Competitive wages based on experience * Opportunities for training and professional development * Convenient location with free parking Job Types: Full-time, Permanent Pay: $18.50-$25.00 per hour Benefits: * Dental care * On-site parking Application question(s): * Do you have experience in the dental field? * This is a full time position, Monday to Friday. Are you available for this? * Are you a team player? * Do you have experience in customer service? * How would you deal with an unhappy patient? Work Location: In person