ServiceNow Consultant

Toronto, Ontario, Canada
Remote
Posted Sep 25, 2026
1 position

Opens an external site

Employment type: Contract
Experience level: Senior · 5+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Associate
Application method: Direct apply is available

Job summary

Design, develop, and deploy ServiceNow applications, modules, workflows, and catalog items, while automating processes and optimizing platform scripts. Build and maintain integrations with third-party systems using REST/SOAP, Integration Hub, MID Server, and scripted REST APIs.

Job details

Role: ServiceNow Tech Consultant Location: Toronto– Remote Experience: 8+yrs Mode: Contract Responsibilities: Design, develop, and deploy custom ServiceNow applications, modules, and workflows following ITIL and platform best practices. Build and manage Flow Designer, Workflow Editor, and Business Rules to automate end-to-end processes. Create and maintain Service Catalog items, including complex multi-step catalog workflows and approval chains. Develop and optimize Client Scripts, Script Includes, UI Policies, UI Actions, and Scheduled Jobs. Implement REST/SOAP integrations with third-party systems using Integration Hub spokes, MID Server, and scripted REST APIs. 5+ years of hands-on ServiceNow development experience across multiple product suites. Active CSA (Certified System Administrator) certification — valid and current. Active CAD (Certified Application Developer) certification — valid and current. Deep expertise in ITSM modules: Incident, Problem, Change, CMDB, Service Catalog, and SLAs. Strong scripting skills in JavaScript (server-side and client-side ServiceNow APIs). Proven experience designing and implementing REST/SOAP integrations. Solid understanding of the ServiceNow data model, ACLs, and security architecture. Proficiency with update sets, delegated development, application scopes, and Git source control. Familiarity with Agile / Scrum delivery methodologies. Required Skills: ITSM CSA/CAD certification must IRM Nice to Have: IRM / GRC Implementer or Specialist certification (adds significant advantage to candidacy). Experience with IRM modules: Policy & Compliance, Risk, Audit, or Vendor Risk Management. Knowledge of regulatory frameworks such as ISO 27001, NIST CSF, SOC 2, or GDPR. Experience with ServiceNow ITOM (Discovery, Service Mapping) or SecOps modules. Regards Praveen Kumar Talent Acquisition Group praveen.r@themesoft.com| Themesoft Inc

What you’ll do

Requirements

Requires at least five years of hands-on ServiceNow development experience, current CSA and CAD certifications, and strong expertise in ITSM modules, JavaScript, integrations, data modeling, and platform security. Familiarity with Agile/Scrum is expected; IRM/GRC experience or certification, regulatory framework knowledge, and ITOM or SecOps experience are advantageous.